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Store Manager

London, England, United Kingdom
Who we are
 
Nothing exists to make tech feel exciting again.
 
We’re building a different kind of company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look to how they sound, feel, and function, we care about the details that make technology not just useful, but inspiring.
 
This is a place for the curious. The creators. The ones who ask why not and mean it. If you're drawn to bold ideas, fast moves, and work that actually makes you feel something, you’ll fit right in.
 
We're not here to follow the rules. We're here to make better ones.
 
About Nothing
 
Founded in London in 2020, Nothing is a design-led tech company building an alternative to the industry giants. Our products – from award-winning smartphones to expressive audio and wearables – blend iconic design with intuitive engineering to put people and creativity back at the centre of consumer tech.
 
Backed by GV (Google Ventures), EQT Ventures, C Ventures, and influential investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we’ve grown from startup to global challenger in just a few years.
 

The Role:

We’re looking for a dynamic, customer-focused Store Manager to lead our retail team located at our flagship store in the heart of Soho. In this role, you’ll oversee daily operations, drive sales, and ensure the highest standard of customer experience in line with the Nothing brand.

 

Responsibilities:

  • Team Leadership: Lead, motivate, and develop a team to deliver outstanding customer service and be ambassadors for the Nothing brand.
  • Sales Performance: Set and achieve sales targets, optimise product displays, and implement strategies to drive sales growth.
  • Launch Activations: Plan and execute launch activations from limited drops to cultural moments to drive launch hype and sales.
  • Customer Experience: Ensure an exceptional and personalised shopping experience while resolving customer concerns.
  • Store Operations: Oversee store opening/closing, inventory management, stock ordering, and store maintenance.
  • Reporting: Manage work schedules, provide regular sales reports, inventory reports and manage the store P&L.

 

Requirements:

  • Experience: 3+ years of retail management experience (tech or premium brands preferred).
  • Leadership: Strong leadership and team management skills, with a proven ability to motivate and develop staff.
  • Customer Service: Excellent customer service skills with a passion for creating memorable experiences.
  • Sales & Performance: Ability to drive sales, set targets, and analyze performance metrics.
  • Communication: Strong communication skills, both written and verbal.
  • Tech-Savvy: Comfort with retail management systems, inventory software, and point-of-sale systems.
  • Organisation: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Flexibility: Willingness to work weekends, evenings, and holidays as needed.

 

We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcoming employer for all candidates.

 
 
What we offer
  • A chance to shape the voice of one of the most exciting tech brands
  • Fast-paced and creative environment with global reach
  • A culture that values curiosity, creativity, and doing things differently
  • A commitment to building a diverse, inclusive, and welcoming workplace for all

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At Nothing, we're committed to respecting your privacy. This Privacy Notice is designed to describe to you the basis for the personal data we collect from you, or that is provided by you as part of our recruitment process.

First of all, we use Greenhouse, a web-based hiring platform, to assist in our recruiting process. As part of that process Greenhouse will be processing the personal information you've shared in accordance with Nothing instructions.

When you apply for a job posted by us, the information we collect / you provide is used to determine whether or not you're a good fit for current and future roles at our company.

We'll hold on to your data for up to 24 months and if it turns out we'd like to keep it around longer, we'll reach out to you for consent first.

Lastly, if if at any point you'd like us to remove the information we've collected or share it with you, just let us know.

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