Antifraud, Payments & Risk Analyst (Serbia)

It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

• Act as a constant point of reference for any queries or escalations made by the team;
• Perform and support the team with the risk assessment of new and existing players at different stages;
• Ensure that any escalations received from the team and other departments (i.e. VIP, Legal, Responsible Gaming, Compliance, Customer Support, etc.) are optimally handled so as to ensure the best service to the customers;
• Ensure all payment transactions are processed accurately and in a timely manner, complying with all operating procedures;
• Handle and verify KYC documents if needed;
• Coordinate with other Analysts to ensure all current policies are up to date, while implementing or suggesting new routines and processes according to the business needs at any given time;
• Liaise with internal stakeholders and external service providers to solve payment processing issues and provide a high level of service towards the players;
• Maintain oversight and assigning of daily operational tasks;
• Suggest improvements to the existing tools to make workflows more efficient;
• Work on ad hoc tasks when required by the Team Leader/Manager.

• Proven work experience of at least 1 year as an Anti-fraud Analyst (or similar – familiarity with AML procedures is a plus);
• Understanding of local Belgian practices is a plus;
• Reliable, problem solver, with a result driven attitude and a team player spirit are some characteristics we are looking for;
• A desire to improve and look for opportunities to streamline processes and procedures;
• Excellent analytical mindset with a strong eye for details, process minded and decision-making abilities;
• Familiar with Microsoft Office Suite. Knowledge of anti-fraud tools is a bonus;
• Good communication and interpersonal skills -both spoken and written- in English. Knowledge of French/Dutch is a plus.
• Willing to work shifts, weekends and Public Holidays.

About Superbet Group

Superbet is a global tech and entertainment company committed to delivering thrilling, technology-driven, sports betting and gaming experiences to millions of customers worldwide. Established in 2008, in Romania, the Group operates in over 12 countries, with key markets in Romania, Belgium, Poland, Serbia, and Brazil.

Superbet’s ambitious growth strategy currently focuses on expanding across Europe and Latin America while delivering immersive customer experiences and redefining ways to connect with its audience. Across international markets, the Group’s global expansion strategy is driven by innovation, responsible technology, and a passion for supporting iconic sports clubs and athletes.

Global Recognition and Standards

In 2019, Blackstone Inc., the world’s largest private equity firm, recognized Superbet’s vision and achievements with a strategic minority investment of €175 million. In 2025, the company further strengthened its financial position through a 1.3 billion Euro refinancing agreement, reinforcing its partnerships with Blackstone and certain funds and accounts managed by HPS Investment Partners, paving the way for an accelerated global growth.

As a leader in compliance and best practices, Superbet Group is an active member of the International Betting Integrity Association (IBIA) and the European Betting & Gaming Association (EGBA).