Account Coordinator

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

An integral part of the Coupons Sales team, the Account Coordinator will focus on coordinating campaign execution, and onboarding new business to the platform. 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details:

You’ll spend your time on the following:

• Confirming and documenting promotional details for scheduled placements by engaging with networks and brand contacts.
• Verifying promotion and deal updates with the Content and Merchandising teams
• Provide screenshots of placements upon request.
• Collect details and launch campaigns in collaboration with Groupon’s Social team for Facebook and Instagram
• Be the front line of communication to our affiliate partners and take the lead on coordinating operational details behind campaign launch. 
• Complete daily site audits to ensure branding guidelines and paid placements are live and fully optimized.
• Troubleshoot and provide recommendations on campaign performance to enhance the customer experience and improve ROI.
• Leverage vertical specific data to maneuver between affiliate network dashboards and target new advertiser programs in collaboration with the content management team.
• Partner with key internal stakeholders including operations, merchandising, accounts payable, content, and others as needed.
• Develop and share insights with internal Groupon teams that will help drive enhanced merchant and customer experiences
• Implementing new efficiencies as necessary to support a growing organization

We’re excited about you if you have:

• BS/BA degree in marketing, business or other related field with an interest in growing your career in affiliate marketing sales. 

• 1-3 years of relevant experience; affiliate program management or affiliate/marketing solution sales a plus.

• You are tenacious in your approach, yet appreciate the power of flexibility in crafting business partnerships.

• Previous experience and success with fast moving sales or technology companies.

• Digital media/marketing planning experience and or knowledge base.

• Eagerness to learn and understand merchant/industry specific elements of affiliate marketing.

• Experienced in Salesforce, Google suite and data manipulation.

• Experience working with affiliate dashboards like Commission Junction, Rakuten Linkshare, and/or other affiliate networks.

• Sound decision-making, sales instincts, and problem-solving skills

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.