Global Head of Payroll

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

We are seeking an accomplished leader for the role of Global Head of Payroll, someone who can elevate Groupon's Payroll team to new heights. Reporting directly to executive leadership, you will be a key player in steering major projects to enhance our Payroll services and systems on a global scale. Groupon’s Payroll team manages employee payrolls in 10+ countries across the globe, and the Global Head of Payroll will need to coordinate with key stakeholders in Groupon’s global HR, Compensation & Benefits, Finance, and Treasury teams.

You will be responsible for making sure employees and statutory requirements are paid correctly and on time as well as effectively managing relationships with the outsourced payroll provider. You will also be responsible for ensuring that all types of contributions and benefits have been correctly accounted for within our HR and Finance systems as well as having been correctly calculated and paid.

Groupon has a strong “customer service” philosophy and you will be expected to ensure that Payroll related queries are resolved quickly and sympathetically. Working in an international role requires a good grasp of international payroll issues, practices, and cross border matters, such as the management of expat payrolls and payroll tax issues.

 

You’ll spend time on the following:

 

• Provide strategic direction for the Payroll function, ensuring alignment with Groupon's global business objectives.
• Act as a key advisor to executive leadership on payroll-related matters.
• Lead and oversee the monthly Payroll process across multiple regions, acting as the primary contact for complex payroll issues. Collaborate with regional HR, Legal, Finance, Corporate Tax, and Stock Services teams.
• Lead the end-to-end implementation of new payroll providers in multiple countries, from vendor selection to system integration and parallel testing. Define project scope, timelines, and success metrics, ensuring a seamless transition with no disruption to payroll operations.
• Drive and collaborate on high-impact projects related to payroll systems, processes, and provider transitions. Work closely with internal HRIS teams and external payroll vendors to implement improvements.
• Ensure payroll operations remain SOX compliant. Stay abreast of international payroll regulations, legislative updates, and their impact on payroll procedures.
• Mitigate risks and promptly notify senior management of any compliance issues.
• Monitor global payroll performance through KPIs and SLAs. Use data and analytics to identify trends, inefficiencies, and opportunities for continuous improvement.
• Develop and maintain comprehensive documentation of the Payroll Process for various regions.
• Implement controls and provide training to ensure adherence to standardized processes.
• Build and maintain effective relationships with key stakeholders, including HR, Compensation & Benefits, Finance, and Treasury teams.
• Address payroll-related queries promptly and with a customer-centric approach.

 

We’re excited about you if you have: 

 

• University degree in computer science, MIS, business analytics, statistics, mathematics, or equivalent with 8+ years of related work experience.
• 6+ years of people management experience.
• Proven track record overseeing multi-country regional payroll and payroll tax,
• Proven experience leading the implementation or transition of global payroll providers across multiple regions,
• Demonstrated ability to manage end-to-end project timelines, mitigate risks, and coordinate across cross-functional teams (HRIS, Legal, IT, Compliance, Finance).
• Advanced proficiency in Excel is essential.
• Fluent English written and spoken.
• Strong organizational skills with meticulous attention to detail.
• Ability to thrive in an ambiguous environment, taking independent and decisive action.
• Understanding of payroll operations in India, including statutory compliance requirements such as Provident Fund (PF), Employee State Insurance (ESI), Professional Tax (PT), Income Tax (TDS), and labor law obligations IS A PLUS

 

 

Join us on our mission to shape the world's marketplace operating system and lead Groupon's Global Payroll function to new heights. Let's make amazing things happen together!

 

#LI-hybrid

 

 

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

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