CRM Executive - Sports Betting & Casino

It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

Job Summary

We are looking for a proactive and organized CRM Executive with a passion for sports betting, casino games, and customer engagement. This is a fantastic opportunity to support our dynamic team in executing campaigns, managing content, and coordinating with various stakeholders to enhance the player experience for our exciting verticals.

*Please submit your CV in English (mandatory) 
*Position based in Sao Paulo or Rio de Janeiro

What you’ll be doing:

• Campaign Execution: Assist in developing and executing multi-channel marketing campaigns (email, push, in-app) for our sports betting and casino products, following the overarching CRM strategy.
• Content & Creative Coordination: Help create compelling campaign content, including terms and conditions. Collaborate with the design studio by providing creative briefs and reviewing campaign visuals for approval.
• On-Site Setup: Support the setup and optimization of promotional landing pages, banners, and on-site messaging.
• Stakeholder Coordination: Act as a key contact by communicating all campaign details to the Customer Support and Central Operational teams to ensure flawless execution.
• Quality Assurance: Conduct thorough A/B tests and quality checks on all campaign elements to ensure accuracy, brand consistency, and compliance with regulations.
• Process Improvement: Follow established centralized CRM processes and help identify opportunities to make them more efficient.

What We’re Looking For

• Up to 1+ years of experience in CRM, online business, or a related role. A keen interest in the online gambling industry (sports betting or casino) is a strong advantage.
• Fluent in English and Brazilian Portuguese (written and spoken).
• Strong organizational and project management skills, with the ability to multitask and meet deadlines in a fast-paced environment.
• Meticulous attention to detail, with excellent proofreading and quality assurance abilities.
• A proactive, hands-on, and willing-to-learn attitude.
• A collaborative spirit and the ability to work effectively with cross-functional teams and stakeholders.

About Superbet Group

Superbet is a global tech and entertainment company committed to delivering thrilling, technology-driven, sports betting and gaming experiences to millions of customers worldwide. Established in 2008, in Romania, the Group operates in over 12 countries, with key markets in Romania, Belgium, Poland, Serbia, and Brazil.

Superbet’s ambitious growth strategy currently focuses on expanding across Europe and Latin America while delivering immersive customer experiences and redefining ways to connect with its audience. Across international markets, the Group’s global expansion strategy is driven by innovation, responsible technology, and a passion for supporting iconic sports clubs and athletes.

Global Recognition and Standards

In 2019, Blackstone Inc., the world’s largest private equity firm, recognized Superbet’s vision and achievements with a strategic minority investment of €175 million. In 2025, the company further strengthened its financial position through a 1.3 billion Euro refinancing agreement, reinforcing its partnerships with Blackstone and certain funds and accounts managed by HPS Investment Partners, paving the way for an accelerated global growth.

As a leader in compliance and best practices, Superbet Group is an active member of the International Betting Integrity Association (IBIA) and the European Betting & Gaming Association (EGBA).