Sales Agent - Polish Speaking

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

As a Polish Speaking Sales Agent you will be responsible for making outbound calls to assist customers using the site for activity increase, retention and reactivation.

Requirements:

• An energetic passion for customer service and speaking directly with customers;
• A comfort in striking up conversations whilst confidently promoting our sites, products and promotions;
• A drive to reach targets and overachieve on a daily basis;
• Native Polish and Fluent English;
• Target oriented and driven by achieving goals.

Duties and Responsibilities:

• Making daily outbound calls and follow ups;
• Assisting new and current customers to ensure they have no blockers to enjoying our products;
• Promoting our site, products, campaigns and overall entertainment offering;
• Working with your team leader to ensure all targets are understood;
• Work with other departments such as Payments, Risk, VIP and Customer Support.

We offer excellent benefits:

• Up to 25 vacation days
• 6 Undocumented Sick Leave Days
• Monthly food vouchers (102 EUR)
• Private Medical Insurance
• Multisport Card
• Birthday, Wedding and Newborn gifts
• Breakfast, Friday lunches, fruits, and snacks in the office
• Monthly company activities and team-building events
• Career growth opportunities

Ready to shine? Let’s make it real.

By submitting your application, you agree to our Privacy Policy.