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Middle Client Delivery Manager with Turkish
GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.
We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead.
We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world.
Our ambition drives us, our people make it real. Join us and be part of building champion-level success!
What You’ll Be Driving:
- Leading a growing team of technical experts, working on strategically crucial client onboarding projects, contributing to the expansion of the team’s responsibilities and functions;
- Managing integration projects, organizing and leading cross-functional teams, orchestrating collaboration between multiple business units, coordinating activities to onboard new clients successfully, ensuring a smooth transition to maintenance or business-as-usual phase;
- Working closely with clients, Sales, and Account Managers, ensuring the efficient operation of delivery processes, addressing client needs, facilitating long-term partnerships;
- Identifying and addressing daily challenges, making timely and informed decisions;
- Contributing to the implementation of scalable delivery processes in coordination with the Head of Global Delivery;
- Optimizing delivery processes, systems, and tools to enhance efficiency, quality, and customer satisfaction
- Monitoring and analyzing performance metrics and KPIs, identifying areas for improvement, driving operational efficiency;
- Collaborating with Account Managers, Head of Global Delivery, and executive leadership, offering strategic insights and recommendations for business growth, platform service innovation, and expansion.
What Makes You a GR8 Fit:
- At least 3 years of strong IT client delivery management experience: leading development projects and teams, understanding IT processes such as Change Management and Release Management;
- Client delivery experience in B2B organizations;
- iGaming experience (at least strong understanding of the industry);
- Client Relationships and stakeholder management experience: managing client relationships and stakeholders effectively;
- Demonstrated ability to manage teams of 10+ people: successfully delivering multiple projects;
- Advanced proficiency in project support and monitoring tools: using JIRA and Confluence;
- Hands-on experience with Agile/Scrum methodologies: applying Agile practices to client delivery management;
- A solid understanding of the Software Development Life Cycle (SDLC): identifying opportunities for improvement;
- A passion for building efficient, reliable, and motivated teams: fostering strong collaboration;
- Strong people management, organizational, planning, and problem-solving skills: ensuring smooth project execution;
- Full proficiency in Turkish;
- Fluency in English, proficiency in Russian (mandatory requirement).
Why You’ll Love Working Here:
Benefits Cafeteria
An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:
- Sports – gym, yoga, or any activity to keep you active;
- Medical – insurance and wellness services;
- Mental health– therapy or coaching support;
- Home office – ergonomic furniture, gadgets, and tools;
- Languages – courses to improve or learn new skills.
Work-life
- Parental support with paid maternity/paternity leave and monthly childcare allowance;
- 20+ vacation days, unlimited sick leave, and emergency time off;
- Remote-first setup with full tech support and coworking compensation;
- Regular team events – online, offline, and offsite;
- Learning culture with internal courses, career development programs, and real growth opportunities.
Our Culture & Core Values
GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.
- FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
- OWN YOUR GAME: we take initiative and own what we do;
- ACCELER8: we move fast, focus smart, and keep it simple;
- CHALLENGE ACCEPTED: we grow through challenges and stay curious;
- BULLETPROOF: we’re resilient, ready, and always have a plan.
To keep things efficient, please apply only for roles that closely match your experience.
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