Sales Team Leader
It’s an exciting time to join us! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.
We are looking for someone who:
- Has proven experience in sales & customer operations related leading roles in betting & gaming companies.
- Has proven ability to manage external service provider.
- Strong understanding of customer journey flows and conversion funnels.
- Demonstrates a good team spirit.
- Has excellent communication skills.
- Has strong leadership & people management skills.
- Has fluency in Greek & a very good level in English.
What you'll be doing:
- Lead a team of Sales specialists ensuring high performance.
- Define & organise operational workflows & scripts for customer contact activities.
- Supports onboarding & training of new team members.
- Foster a respectful, positive and professional work environment.
- Monitor external provider performance against KPIs , SLAs & quality standards.
- Collaborate closely with the internal CRM department to align on customer contact operations in terms of customer journeys.
- Analyze performance reports and highlight areas for improvements.
What we offer
- Competitive salary and annual bonus based on performance.
- Flexible work arrangements.- Comprehensive health, dental, and vision insurance.
- Access to professional development courses and certifications.
- Option to attend industry conferences
We are happy you are considering a new challenge and a growth step in your career.
About us
We are a global technology company dedicated to building the future of entertainment and fan-centric experiences.
With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams.
Shaping the future of play
At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play.
Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities.
Global recognition and standards
The company’s long-term strategy is supported by world-class investors. In 2019, Blackstone, the world’s largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion.
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
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