Sales Development Representative - Toronto

Sales Development Representative  

We are looking for someone who is self-motivated, digitally savvy, and an articulate team player to join our Sales Growth and Enablement Team as a Sales Development Representative (‘SDR’).  

Our SDR team lives by the motto “no lead left behind” to drive top-of-funnel pipeline growth. The role requires timely engagement with leads that have engaged with Convera but do not yet know the full value our solutions, products, and network can bring to their company. As an SDR you will leverage our sales tech, marketing assets/content, and insights to engage with leads through digital channels, assessing their needs, qualifying their interest, and determining their readiness for handoff to Sales.  

This role opens the door for opportunities within our business to expand your career into Sales, Marketing, or Sales Enablement. Making this an ideal fit to understand Convera as a complete business and grow within the organization.  

Key Responsibilities: 

• Pipeline Support: Monitor lead status and follow up diligently to meet lead response times, ensuring no lead is left unattended. 

• Lead Nurturing & Qualification. Source relevant insights and materials to develop engagement and relationships, ensuring every lead is nurtured and qualified effectively via digital motions. 

• Secure Quality Meetings: Meet KPIs by securing quality meetings for our Sales teams around the world, ensuring smooth meeting handovers, allowing Sales to prepare for more in-depth conversations with leads. 

• Data Management & Lead Hygiene: Maintain clean and up-to-date records in Salesforce, ensuring no lead falls through the cracks and every interaction is accurately recorded. 

• Process Optimization: Collaborate with marketing and sales enablement to refine lead-nurturing sequences.  

Key Qualifications & Skills: 

• Experience: Minimum 15 months’ experience in customer-facing lead generation or junior sales roles, ideally with knowledge of Foreign Exchange (FX), Payments and Technology. 

• Goal-oriented: Demonstrated success in meeting deadlines or monthly targets. 

• Tech Savvy: Aware of Salesforce.com, marketing automation platforms, and other digital sales tools. 

• Process Focused: Demonstrated knowledge of lead generation and sales pipeline building. Must be able to follow company processes. 

• Communication Skills: Fluent in English, with strong written communication abilities, and a knack for crafting compelling messages and responses. 

• Time Management: A strong work ethic, with the ability to multitask, prioritize, and manage time effectively. 

• Growth Minded: Ability to work independently and bring fresh ideas to optimize digital touchpoints and enhance lead engagement processes. Identify and suggest improvements for lead handling and qualification. 

About Convera: 

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. 

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. 

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary, plus commission based on success 

• Great career growth and development opportunities in a global organization 

• A flexible approach to work  

• Generous insurance (health, disability, life) 

• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption) 

• Paid volunteering opportunities (5 days per year) 

Join Convera and become part of a team that values innovation, collaboration, and excellence. Apply now to start your journey!