KYC Officer

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

The KYC Officer position entails ensuring compliance with regulatory requirements and mitigating financial risks within the financial industry. The job exists to prevent fraud and other financial crimes by collecting, verifying, and analysing customer information. The primary objective of the KYC Officer is to gather accurate and up-to-date customer data and conduct thorough due diligence checks. 

Requirements:

Must skills:

• Knowledge of English (B2+);
• Documentation management skills;
• Attention to details;
• Investigative skills.

Nice to have skills:

• Knowledge of KYC process and regulations;
• Other languages (DE, GR, BR, etc.);
• Time management skills;
• Communicative skills;
• Analytical skills.

Responsibilities: 

• Conducting customer due diligence (CDD) and enhanced due diligence (EDD).
• Reviewing and examining customers documentation, such as identity documents, proof of address documents and proof of payment methods ownership to ensure compliance with KYC requirements.
• Assessing and analyzing customer transactions and activity patterns to identify potential money laundering or suspicious activities.
• Investigating and resolving any discrepancies or inconsistencies in customer information or documentation.
• Collaborating with internal teams, such as support, compliance, fraud and risk.
• Keeping up-to-date with changes in KYC regulations and guidelines.
• Utilizing relevant technology systems and software for KYC processes.

We offer excellent benefits, including but not limited to:

• Official employment and full medical insurance with the highest limits in the country (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
• Competitive salary;
• Working in a dynamic international company;
• Birthday celebration present;
• Possibility for career and professional growth within the company;
• Sportscard (Multisport);
• Team-building events and activities;
• Sunny, spacious office;
• Wedding and newborn gifts;
• Up to 25 vacation days, starting from 20;
• Breakfast x3 times a week, Friday team lunch, food vouchers, fruits, and snacks in the office.

Ready to shine? Let’s make it real.

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