Organisational Effectiveness Manager

This posting is for hourly paid logistics employees to apply through.

About Us

We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

About the Role

The Organisational Effectiveness Manager focuses on driving organisational improvement through project management and expert consulting across change and organisational development initiatives within Ocado Technology Solutions. This role collaborates within and across business areas to assess needs, design solutions, and implement strategies that enhance organisational performance, facilitate positive change and growth. 

This role works alongside the People Effectiveness Manager, with a focus on outward-facing organisational initiatives, while the People Effectiveness Manager supports People Team effectiveness.

About you

• Strategic project leadership & consulting expertise: Proven ability to apply strategic leadership and consulting skills on complex, cross-functional initiatives, from diagnosing organisational issues, considering solutions and meticulous planning through to successful, impactful delivery. 
• Executive-level communication & stakeholder engagement: Exceptional communication skills with a demonstrated ability to confidently engage and influence senior leaders and build trusted relationships at all levels. 
• Executive reporting & presentation proficiency: Highly skilled in preparing compelling, high-quality reports, strategic briefings, and impactful presentations tailored for senior leadership and executive audiences.
• Data-driven insight & impact assessment: Highly adept at leveraging data analytics and insights to inform critical strategic decisions and assess the tangible impact of initiatives on organisational outcomes.
• Organisational development and change expertise: Deep understanding of organisational development principles, change management methodologies, and design frameworks to drive effective and sustainable transformation.
• Proactive problem solving in complex environments: a proactive and strategic problem-solver with a proven track record of navigating ambiguity and effectively leading through complex, fast-paced organisational landscapes

What we offer

We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:

• Time to recharge:
  25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
  
  
• Health & wellbeing:
  Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
  
  
• Family-first policies:
  22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
  
  
• Financial support:
  Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
  
  
• Commuter perks:
  Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
  
  
• Exclusive discounts:
  15% off at Ocado.com with free delivery (starting in your first month).

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.