Engineering Operations Specialist - Grad Roll Off

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About Us

We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery

About the Role

As an Engineering Operations Specialist at Ocado Technology, you’ll be a central figure in driving technical excellence and supporting the successful delivery of key initiatives across our global engineering operations. This role sits at the heart of our technical operations, where you’ll contribute to product development, support operational rollouts, and help shape global engineering operations standards and practices, driving an effective and efficient operation.

You’ll collaborate with internal stakeholders, advocate for central engineering services, and support new site launches—ensuring our systems are efficient, scalable, and meet business needs. You’ll play a hands-on role in problem-solving, technical design, process and policy, and continuous improvement, becoming a trusted advisor and technical leader within both your team and global eng ops.

Key responsibilities include:

• Leading and contributing to technical decisions and continuous improvement efforts
• Supporting product development through the full lifecycle—design, build, test, deploy, and support
• Providing 1st and 2nd line support and assisting with incident resolution and root cause analysis
• Monitoring new product and process developments and ensuring key stakeholders are informed
• Supporting site launches, operational readiness, and standardisation of practices across teams

If this sounds like a role for you then don’t hesitate to apply. Your application will need to consist of your CV, a cover letter detailing your suitability and interest, and your yearbook. We look forward to reviewing your application.

About you

• Able and prepared to travel internationally supporting our global engineering operations.
• You'll have spent two years in the Hardware Engineering Graduate program.
• You have experience supporting major site launches, managing operational practices, leading in crisis situations, and applying LEAN or Six Sigma principles on-site.
• You’re a confident communicator with excellent listening skills, able to tailor your message to suit your audience and share knowledge effectively.
• You bring empathy, humility, and collaboration into everything you do, with a strong track record of working closely with engineering, product, and cross-functional teams.
• You thrive in complex, fast-paced environments, adapting quickly, thinking logically, and making informed decisions—even in ambiguous situations.
• You're passionate about continuous improvement, mentoring others, and delivering high-quality outcomes—never settling for "good enough."

What we offer

We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:

• Time to recharge:
  25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
• Health & wellbeing:
  Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family-first policies:
  22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
• Financial support:
  Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
• Commuter perks:
  Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
• Exclusive discounts:
  15% off at Ocado.com with free delivery (starting in your first month).

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

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