FTS - US CRM Data Researcher

About Us:

The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.

Our commitment to diversity and inclusion in the workplace:

At the FT, we give all employees a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.

About the role:

FT Specialist US is focused on being the premier source of news and intelligence for the global investment management industry and U.S. corporate board directors. Through our extensive suite of products, including Agenda, BoardIQ, Financial Advisor IQ, FundFire, Ignites, Ignites Europe, Ignites Asia, Ignites Research, Health Payer Specialist, Life Annuity Specialist and P&C Specialist, we now support the business IQ of hundreds of  thousands of readers across the world. 

This role is responsible for prospecting and generating new leads to support the various teams of FT Specialist US from multiple sources including inbound leads, data building lists, discovery and individual research. This role plays a crucial part in maintaining the integrity and accuracy of our data in our CRM database.

Responsibilities:

• Lead Generation - online research to obtain potential clients' contact information from various industry sources following project specifications, requirements and key deliverables.
• Lead Enrichment - conduct further research to add value and actionable intelligence to our database leads.
• Database Management - ensure data integrity by undertaking data cleansing activities, amending or removing data in a database that is incorrect, incomplete, improperly formatted, or duplicated.
• Account Management - research data from relevant SEC filings for assigned companies based on methodologies set forth for the team.
• Target Market Profiling - research to profile companies/ accounts and leads/ contacts assessing their relevance and potential as a market to our various publication products.

Qualifications:

• Proficiency with Microsoft Office especially with Excel. Proficient with Google Suite - Google Sheets, Drive etc. Working knowledge of Salesforce or other CRM systems would be a bonus.
• Strong organisation and time-management skills, with the ability to work across multiple projects
• Strong analytical skills and the proven ability to pay close attention to details         
• A high degree of accuracy in work practices and ability to cope well under pressure
• A flexible, adaptable and organised approach to work, exercising initiative and working independently as appropriate
• The ability to create, manage and maintain databases and write reports.
• Excellent communication skills, both verbally and in writing
• Key understanding of how the marketing team operates
• Ability to learn quickly and adapt to a fast paced market
• Graduate of any 4-year course
• At least 1 year relevant work experience. Fresh graduates are welcome to apply.

Core Competencies:

• Attention to Details : Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
• Drive for Results: Consistently maintains high levels of productivity; Shows a passion for improving the delivery of services with a commitment to continuous improvement.
• Accountability: Takes responsibility for all work activities and personal actions; follows through on commitments
• Initiative: Understands how one's own actions relate to the company's and department’s strategic goals; recognizes and responds to opportunities in order to reach a goal; seeks new and improved techniques, solutions, and approaches to completing assignments. 
• Adaptability:  Quickly modifies behaviour to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations.
• Effective Communication: Can convey clear and convincing oral and written communication to individuals or groups effectively taking into account the audience and nature of information being presented. Uses appropriate strategies to gain genuine agreement and commitment.
• Planning and Evaluating: Develops timelines and milestones, identifies priorities. Ability to organize work, set priorities, and determine resource requirements. Determine short- or long-term goals and strategies. Coordinate with other organizations or parts of the organization to accomplish goals. Monitor progress and evaluate outcomes.

What’s in it for you? Our Benefits:

Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), health coverage (medical, dental & vision insurance), 401k and company match, enhanced family leave packages, and Giving Back opportunities. Full details of our benefits can be found here.

 

Further Information:

The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.