Salesforce Engineer 1

Who we are

We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them.

We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. 

The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and audio to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.

Within the Economist group, we are in a fortunate situation where we have a thriving B2C circulation business and a growing B2B business, including media, content, event, subscription and consulting.

To enable this, The Economist Group has a global implementation of Salesforce Sales, Service and Experience clouds that supports both our B2B Business Units in their sales functions, as well as our B2C customers to access their accounts and manage their subscriptions.

The Salesforce Developer 1 will support the expansion of our Salesforce capabilities while working on projects from requirement gathering to design and implementation. Responsibilities will include Salesforce configuration and development (Apex and LWCs) along with system maintenance and customization to support business requirements. 

This is an exciting role which will allow the successful candidate to gain exposure to multiple Salesforce Clouds and be a part of a dynamic team, interacting with stakeholders across different departments and levels.

How you will contribute:

• Proactively interact with stakeholders to understand Salesforce requirements and subsequently translate them into technical specifications;
• Manage delivery of functional and technical solutions and system integrations including testing strategy and execution;
• Ensure proposed technical solutions meet Salesforce coding best practice and code coverage to be at 90%+;
• Manage existing and build new integrations between Salesforce and other applications;
• Perform and execute functional testing;
• Work with business colleagues to gain user acceptance and take up;
• Create and keep Salesforce related technical documents and training materials up-to-date;
• Keep up-to-date with new Salesforce releases and promptly identify features which could add value to the Economist’s Salesforce users and those which will impact existing processes and require urgent attention as required;
• Perform administrative tasks such as creating or updating fields, page layouts, process builders and flows, reports and dashboards and managing data using data loader or other tools.
• Experience working in a product led development environment, with a focus on quality and velocity to deliver our roadmap.

The ideal skills for this role are:

• Relevant bachelor’s degree (or equivalent);
• At least Administrator and Platform Developer I certifications.
• 2 years of Salesforce development experience gained in a similar role;
• Experience working on Salesforce products - Sales, Service and Experience Clouds;
• Knowledge of REST and SOAP API's, along with understanding semi-structured data like JSON;
• Ability to design complex SOQL and SOSL queries;
• The development of custom front-end Lightning Web Components;
• Point-and-click development within a Lightning environment;
• Analysis and design through to successful implementation of Salesforce.com, including experience with Salesforce.com developer toolkit including Apex Classes, Controllers, Triggers, Batch jobs;
• Ability to manage code coverage within the governance limit;
• Ability to provide application users with technical and functional support;
• A good understanding of the Salesforce data model, alongside designing future object definitions and relationships;
• Exposure to Agile development methodologies and JIRA as a project management application;
• Excellent teamwork with both clients and colleagues;

#LI-Hybrid

What we offer

Benefits
We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered.

Our Values
Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world.

Independence
We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world.

Integrity
We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency.

Excellence
We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation.

Inclusivity
We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully.

Openness
We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood.

The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.