Logistics Operations Manager - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

As our Logistics Operations Manager, you'll revolutionize how we move products across Nigeria. You'll oversee our entire logistics ecosystem - from warehouses to last-mile delivery - while building processes that scale with Africa's fastest-growing eCommerce company.

What You'll Do

• Drive operational excellence - Manage daily logistics operations and optimize for speed, cost, and quality
• Innovate at scale - Challenge existing processes and implement solutions for rapid business growth
• Enhance customer experience - Create innovative ways to delight our customers through superior logistics
• Lead digital transformation - Partner with IT to implement cutting-edge logistics technology
• Build strategic partnerships - Manage relationships with 3PL providers and key stakeholders
• Own the numbers - Drive P&L performance and hit ambitious KPIs and quality targets
• Scale globally - Collaborate with our international team to implement world-class best practices

What You Bring

• Proven leadership - 10+ years experience with 2+ years managing large teams in logistics, manufacturing, or consulting
• Academic excellence - Master's degree in Engineering, Operations, Supply Chain, or MBA preferred 
• Tech-savvy - Advanced proficiency in Microsoft Office and Google Workspace
• Process expertise - Hands-on experience designing and improving operational processes
• People leadership - Full-cycle HR experience: hiring, performance management, career development
• Analytical mindset - Strong data analysis skills with results-driven approach
• Entrepreneurial spirit - Proactive, independent, yet collaborative team player

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders