Acquisition Manager - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

The Acquisition Manager is responsible for designing and executing robust strategies to expand Jumia’s active seller base across both online and offline channels. This role manages a team of two Hunters (Offline & Online), ensuring alignment with company growth objectives, efficient resource allocation, and continuous improvement of acquisition processes to maximize commercial performance.

What you will be doing

• Inspire and elevate your team: Lead, support, and develop the acquisition team by setting clear, ambitious goals, monitoring performance, delivering hands-on coaching, and fostering continuous skill development. You’ll create a culture of high performance and collaboration.
• Drive innovative acquisition strategies: Define and execute seller acquisition plans that combine creative digital campaigns with impactful field-based approaches. You’ll organize and lead engaging offline events such as roadshows and trade fairs that leave a lasting impression and attract top-tier sellers.
• Own the numbers and optimize: Analyze acquisition performance across all channels, track and report on key metrics (volume, activation, retention, ROI), and identify actionable improvements. You’ll recommend and implement data-driven corrective actions to maximize results and accelerate Jumia’s marketplace growth.

What we are looking for

• A Bachelor’s degree or higher in Business, Marketing, Management, or a related field.
• Hands-on experience in acquisition, business development, or sales, with proven team management exposure. Experience in call centers or field-based environments is a strong "plus".
• Strong analytical, organizational, and leadership skills, with a demonstrated ability to manage multiple priorities and deliver results.
• Fluent in Arabic and French. Proficiency in English is a strong plus, enabling you to thrive in our multicultural, international environment.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders