Account Development Representative (Subscription Sales, Hong Kong)

About us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our commitment to diversity, equity and inclusion 

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

Role Overview ​

The FT Professional  division of the Financial Times licenses FT content to organisations around the world, with clients across corporate, finance, government, professional services, education and media sectors. The ADR role within the CRM team will be responsible for identifying and having conversations with new collaborators outside of our key contacts within our bronze, silver and gold accounts in order to;

• Help uncover new commercial contacts that can support the  growth of the account in APAC

• Pre-qualify leads and book appointments / call backs for assigned markets to help generate new business opportunities

• Reviewing copyright in a systematic way by running monthly reports and identifying to CRM systematic abuse outside of the renewal timings

• Supporting the CRM team with updating various accounts e.g. employee numbers, tagging, data cleanup etc. allowing CRMs to focus on revenue generating activities.

• Liaising with clients to offer value by offering access to FT live events, for example, when opportunities become available.

• Identify and recommend local industry events for CRM to attend in order to network with key collaborators of existing accounts. 

• Systematically identifying accounts for marketing outreach (Expansion initiative etc.) under mentorship from the CRM team

• Identify and recommend local industry events for CRM to attend in order to network with key collaborators of existing accounts.

• Proactive prospecting for new clients in the republishing sector 

• Pre-qualify leads and book appointments/call backs for the republishing team

• May be required to support the new business team as and when needed

• The role reports into the Head of Client Relationship Manager

What will I be responsible for?
Identifying and speaking to new commercial collaborators and budget holders within bank of business and identifying new commercial opportunities - for growing existing licences, uncovering cross selling and republishing opportunities.

• Carrying out account mapping research of key accounts to support the above.

• Supporting the CRM team with the various B2B initiatives and obtaining new collaborators

• Assisting with setting up collaborator meetings for CRM team

• Weekly reporting, including successful calls made and challenges faced

What Skills / Experience do I need to be successful in this role?

• Articulate and tactful communication skills, particularly on the phone

• Good questioning in order to uncover new sales opportunities.

• Proactivity, readiness to learn and develop understanding of FT product offering and value proposition

• Good internet research skills

• Highly motivated and strong desire to succeed

• Organised and ability to prioritise a busy workload in a fast paced environment

• Ability to work accurately, with strong attention to detail

• Display initiative in undertaking all aspects of the role

• Good team player with a willingness to collaborate. 

What’s in it for you? Our benefits

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a hybrid working model that promotes flexibility, including remote work options. We will support specific flexibility requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

 

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