Research Analyst

Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. 

Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Operating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide.

What you'll do:

• Become an advanced user of all products within the Brandwatch product suite, using a hands-on forward-thinking approach to solve complex client problems
• Deliver high-quality reporting using excellent data management and proven understanding of analysis, data storytelling and research methods.
• Implement effective and scalable data analysis solutions through data sets, query writing, visual dashboards and data segmentation.
• Build a research/storytelling plan that maps to brief, project objectives with timelines and accountabilities.
• Execute on a research plan independently and build a narrative with data that is engaging and actionable.
• Represent the team in client-facing meetings, communication with clients on projects, and present to internal and external audiences by effectively translating technical concepts for non-technical audiences
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What we look for:

• 2+ years of research experience or data / statistical analysis, preferably with exposure to media intelligence, consumer insights and/or social media research. 
• Understanding of marketing, market research and / or social media. Ability to think like a client and make recommendations based on business objectives. 
• Technical aptitude for learning new software and conducting both quantitative and qualitative analyses and setup.
• Experience creating data visualizations, data storytelling, and creating a compelling story flow of technical and report deliverables. 
• Experience in analysing large datasets, simplifying complex data, or working with unstructured text, with the outcome of producing strategic insights
• Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus.
• Competency in Excel, Word and PowerPoint. 
• Full training in Brandwatch software will be provided. Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage.
• Fluency in English. Multilingual skills are a plus - Japanese, German, French or Spanish skills are particularly sought after, but not a prerequisite.