
Senior Systems Engineer (Late shift)
The Senior Systems Engineer is a global technical & customer service role that provides L3 Microsoft 365 Suite support and participates in various technology initiatives & projects. Your duties will include managing and supporting the company’s Microsoft 365 environment, ensuring system availability, integrity, security, and support of internal end-users globally. The ideal candidate will have a deep understanding of Microsoft Office 365 services, and a strong background in: Power Platform and Power Shell scripting.
You will be an integral member of a global IT team, spanning 40+ countries in nearly every part of the world. You’ll have an opportunity to work with various teams and learn about new technologies.
Essential Duties and Responsibilities:
• Microsoft Office 365 technical subject matter expert to include expert level understanding of Microsoft Power Platform, Exchange online, Teams, SharePoint Online, Graph PowerShell scripting, Azure AD, Security, Intune etc.
• Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability.
• Configuration and maintenance of policies, settings, and packages within the Microsoft 365 ecosystem.
• Promote innovative solutions to internal clients regarding Microsoft Productivity offerings.
• Drive continuous improvement efforts.
• Take ownership of issue\request through resolution or escalation.
Minimum Required Qualifications
- 7+ years of relevant experience, particularly managing a medium/large size environment.
- Demonstrated Expert level knowledge of entire Microsoft Office 365 suite product and solutions especially Power Apps, Power Automate, Power BI, and Microsoft Copilot Studio.
- Building and executing PowerShell scripts and Power Apps
- General knowledge of networking – IP, DNS, SMTP.
- Knowledge Slack administration preferred but not required.
- Knowledge of Identity management product such as Okta.
- Working knowledge of ITIL processes.
- Microsoft O365 Certification preferred but not required.
- Azure Certification preferred but not required.
- ITIL Certification, preferred but not required
This position requires working in a designated shift from Monday to Friday Central time 9:00 am - 5:30 pm. (5:00 pm-1:30 am Bulgarian time)
On-call rotation, Occasional weekend work
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