Account Manager DACH (m/w/d)

As Account Manager – DACH, you will be responsible for retaining and growing our customers within the DACH market. Your role is to build and maintain strong relationships within your assigned customer accounts. This will enable you to identify and sell intelligent commercial solutions, exceed business/campaign objectives resulting in new and increased subscription revenue, while maintaining Cision’s positive reputation. Key to this role is the ability to articulate value, inspire, and sell the future of Cision.

We seek an individual motivated by the growth of the Digital Consumer Intelligence landscape and confident in their ability to communicate the value of marketing technology, analytics, and strategic services to build higher revenue streams with corporate and agency customers. This person will understand how to execute customer renewal and growth programs in conjunction with Customer Success Managers to continuously add value to our customers while strengthening their commitment to Cision.

The ideal candidate will have previous experience working with, selling to, and managing corporate and agency expectations.

Essential Duties and Responsibilities

• Develop trusted advisor relationships with customer executive sponsors, aligning activities with the customer's business case and strategy to maximize the Cision solution.
• Achieve and exceed revenue targets in assigned customer accounts and meet business objectives defined by company management.
• Manage account renewals in assigned customer accounts, conduct quarterly business reviews, and lead retention and upsell initiatives.
• Develop a deep understanding of customer business challenges/objectives to clearly map Cision product features to value.
• Collaborate with Marketing and Commercial teams to design and launch growth programs highlighting platform enhancements.
• Serve as a coach and trusted advisor to Cision customers.

Minimum Required Qualifications

• 1-2 years relevant experience in Sales and/or Account Management.
• Understanding of business acumen and cultural considerations when working with customers in the DACH market.
• Proven ability to develop executive relationships across organizations (executive sponsors, decision makers, procurement, etc.).
• Proven track record of developing and executing strategic account plans, customer renewal contracts, and creative solutions.
• Genuine curiosity about how social data can solve business problems.
• Excellent customer-facing presentation, written, and oral communication skills in German and English.
• Advanced understanding of PR and media monitoring tools.
• Strong multitasking and troubleshooting skills under pressure.
• Strategic, intelligent, and insightful approach.
• BA/BS degree.

Preferred Qualifications

• Knowledge of marketing technology, including marketing automation, data integration, attribution, and consumer/market insight.
• Experience working with (or for) a monitoring provider.
• Demonstrable knowledge of marketing principles and best practices.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

**Day-to-day preferred language with colleagues and set-up for reports and analyses will mostly be German, however, please bear in mind that Cision is a global company, and so is our Talent Acquisition team, so please apply using a CV written in English so we can review your application**

Unser Angebot

Eine anspruchsvolle Tätigkeit in einem internationalen und innovativen Umfeld am Puls der Zeit und schnelle Aufstiegsmöglichkeiten.

Wenn Du in der rasant wachsenden Medienbranche der heutigen Zeit aufblühst, in der kein Tag dem anderen gleicht, dann bewirb Dich jetzt!

Im Gegenzug bieten wir Dir ein ansprechendes Arbeitsumfeld mit einem höchst motivierten Team. Du wirst einen hohen Grad an persönlicher Verantwortung und Möglichkeiten haben, Deine Karriere in einem wachstumsstarken Markt auszubauen. https://bit.ly/cisioncpn