
People Operations Coordinator
As People Operations Coordinator you will be a member of our newly created global People Operations team, supporting employees throughout their full lifecycle including but not limited to onboarding, offboarding, benefits administration, creating and maintaining personnel records, employment changes in our Human Resource Information System (HRIS), and supporting with ad hoc people related inquiries. You will be part of a team that is supporting and collaborating with all our Cision group offices around the world and can coordinate with the global People Operations team to enhance and optimize processes. You are detail oriented, comfortable developing relationships with relevant stakeholders, and not intimidated by systems or data, also a team player that fundamentally believes we are stronger together.
What You'll Do:
- Coordinate and process employee data and documentation related to but not limited to onboarding, offboarding, payroll, contract extensions, and benefits.
- Manage employee lifecycle processes such as onboarding, offboarding, contract extension and changes, right to work checks, leave management.
- Organise, maintain, and ensure the accuracy of personnel records within the HRIS, payroll, and benefits platforms. Act as a superuser of those systems.
- Provide a first-class level of support to Cision employees by managing a People team inbox and responding to employee inquiries in a timely manner.
- Oversee the release of employee communications related to policies, leave, global mobility and payroll.
- Co-create and regularly update the People knowledge hub (intranet) consisting of various employee forms, policy and FAQ documents.
- Provide counsel and training where needed to other members of the People Team on local policies, employment practices and payroll impact.
- Create and maintain employee handbooks, policy documents. Work closely with the Legal team and external advisors to ensure compliance with current local legislation.
- Work closely with our internal payroll team to collate and manage accurate and timely data before the end of each monthly pay cycle.
- Engage with Talent Acquisition partners and IT to ensure procurement of IT equipment is issued for new starters in a timely fashion.
- Conduct/ facilitate pre-employment reference checks liaising with a third-party vendor.
- Administer and manage the Deel and Velocity platforms, ensuring smooth onboarding, payroll processing, contractor management, and compliance with internal policies and global employment regulations.
- Work with the global People Operations HRIS team to conduct mass uploads into the system as needed.
- Support the People Partners with general administration and special projects as needed.
- Liaise with the global People Operations reporting team to obtain data and insights as needed.
What You'll Bring:
- Outstanding written and verbal English communication skills.
- Minimum 2-3 years prior experience in similar role or field of work.
- Excellent MS Office Suite skills and experience.
- Experience with UKG is a plus.
- Detail orientated and have a structured approach to your daily tasks.
- Comfortable working with data, numbers, and formulas within Excel, including functions like Pivot tables, VLOOKUP, etc.
- Confident with HRIS and employee data management systems.
- Eager to work in a global team and lean in to support other employee groups as needed.
- Service-minded, ‘Can do’, problem-solving attitude to both small and big tasks.
- Additional Premium Health insurance
- Life Insurance
- Food vouchers equal to 110BGN per month
- Holiday: 25 days vacation and 4 Wellness day per year
- Flexible benefits (Re:benefits)
- Full Calm subscription
- 24/7 Employment Assistance Program
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