
Critical Environments Manager
About Yondr
Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints.
But we can’t do this without you.
About the Role
The Critical Environment Manager is key to all processes and procedures required to maintain and operate a Data Center in the most effective and efficient way possible. The CEM will support the global alignment of the company by developing processes and procedures, providing training, auditing correct usage and identifying and implement improvements (continuous improvement cycle).
Main Responsibilities
/ The Critical Environments team serves as the owner and developer of Global Operations Playbook
/ Assess Campus Leadership to align Global Operations Playbook to local and customer requirements by creating site specific processes.
/ Assist Campus Operations Manager and commercial Director in development of other processes which are of a commercial nature which will include Security access and procedure model and implementations of SLA agreements for the purpose of Yondr Client, and Yondr FM service provider
/ Assist Data Center Service Delivery Manager in development of Logistics processes
/ Manage Root Cause process
/ Promote “lessons learned” approach, ensuring all information for future use is readily and easily accessible to key stakeholders and is being utilized to improve and innovate
/ Development of Audit scope and schedule for internal Data Center Operations team. Audit will cover all critical processes essential for the continued successful operation of the Data Center
/ Conduct routine site visits and audit sites and site Vendors.
/ Development and implementation of Critical Environment Training
/ Main point of contact for CAFM development
/ Responsible for compliance of Procedures and ensuring innovation is considered for continuous improvement
/Maintain understanding of the changing Data Center market through researching new technologies and innovations.
/ With the assistance of the Technology department, ensure energy management is operated at best efficiency, and in scope with all in country requirements.
Qualifications and experience
/ Qualified to degree level, or similar experience, with approximately 3-5 years of post-graduate delivery experience
/ Evidence of a strong critical mindset
/ Process driven
/ Ability to work across cross functional groups within an organization
/ Evidence of strong interpersonal and people management skills are essential
/ Logical, considered and professional, with an ability to work collaboratively with a varied stakeholder group
/ Ability to multitask
/ Ability to understand the wider picture whilst devoting attention to detail
/ Proactive, diligent, able and willing to think ahead.
/ Attitude: characterized by enthusiasm, commitment to personal and divisional success
/ Quality driven; demonstrates attitude and experience of delivery projects based on quality, attention to detail and client satisfaction
At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process.
Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
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