Executive/Senior Executive, Estates & Facilities Management

WHO WE ARE:

*SCAPE Co., Ltd. is a non-profit organisation, a registered charity, and an Institution of a Public Character that engages and nurtures youth by developing their talents. At *SCAPE, we offer a holistic network of programmes, communities, and facilities to support youth in their pursuit of interests and passion areas. Together with our partners, we inspire and empower our youth to discover boundless possibilities.

YOU WILL BE WORKING ON:

Facilities Operations, Events Logistics and Setup

• Ensure the effective execution of event logistics, including the preparation and setup of stages, tables, chairs, and outdoor portable systems, while ensuring all event vendors comply with rules and regulations.
• Oversee maintenance activities, including regular inspections, identifying building defects, and ensuring contractors maintain facilities to the highest standards.
• Support facility operations by conducting repair and maintenance work, such as changing bulbs, patching, painting, and masonry work, and managing the handover of venues for events.
• Conduct daily checks on housekeeping and landscaping, ensuring the premises are neat and tidy, and supervising maintenance activities to maintain a high standard of cleanliness and order. 
  

Business Continuity Plan, Security & Fire Safety

• Participate in fire safety and emergency response activities, serving as part of the in-house firefighting team, and ensuring compliance with statutory requirements and building safety protocols.
• Supervise security operations and support the management of the FCC, while assisting in the day-to-day operation of the building, including preventive and corrective maintenance programs.

Procurement & Contracts Management

• Manage key systems and related contracts, including electrical, genset, lift and escalators, fire protection, PA, and auto sliding doors, ensuring compliance with contractual agreements and overseeing Capex works for lifts and escalators.
• Coordinate and support system-related Capex projects, ensuring timely execution and adherence to specifications.

Tenancy Management

• Guide assigned tenants through the fitting works process, ensuring adherence to established procedures for seamless execution.
• Address assigned tenants' operational issues promptly and efficiently, providing timely resolution and support.
• Assist assigned tenants with requests for seasonal parking, utilities accounts, event support, signage, waste management, and other services, following established procedures and guidelines.
• Coordinate reinstatement processes and activities affecting assigned tenants' operations, ensuring compliance with clear policies and procedures.
• Provide ongoing support and assistance to assigned tenants as required, fostering positive tenant relationships and satisfaction.
• Handle the handing over and taking over of tenanted units assigned, ensuring thorough documentation and adherence to procedures for a smooth transition process.

Team Management & Internal Collaboration

• Contribute to the development and execution of *SCAPE's overall strategic plan and vision.

WHO YOU ARE:

• At least 2 years of relevant working experience in facilities or operations management or similar role.
• Team player with good networking, communication, and interpersonal skills to be able to work with a diverse set of people including staff, commercial and non-commercial partners.
• Experience in event logistics, maintenance, and system operations.
• Resourceful, and able to work independently as well as a team member to meet deadlines.
• Good written and verbal communication skills and good interpersonal and communication skills.
• Must be creative, self-motivated, disciplined and able to work both independently and in teams.
• Relevant certifications will be advantageous.