Intern, Digitalisation & IT Ops

WHO WE ARE:

*SCAPE Co., Ltd. is a non-profit organisation, a registered charity, and an Institution of a Public Character that engages and nurtures youth by developing their talents. At *SCAPE, we offer a holistic network of programmes, communities, and facilities to support youth in their pursuit of interests and passion areas. Together with our partners, we inspire and empower our youth to discover boundless possibilities.

YOUR ROLE: 

We are seeking a tech-savvy, resourceful IT Intern to support our digitalisation efforts and internal IT operations. You will assist with user research, documentation, data preparation, and ad-hoc support tasks that enable the smooth delivery of IT services and implementation of digital solutions across departments.

YOU WILL BE WORKING ON:

• Assist in documentation of existing digital systems, workflows, and SOPs. 
• Support user research through surveys, interviews, and usability testing for new or improved IT tools. 
• Help track and update IT asset inventory.  
• Prepare training materials or user guides for internal tools or processes. 
• Data Cleaning & Visualisation: Help format internal datasets or build simple dashboards using Excel or Power BI. 
• Process Automation: Assist in mapping and testing automations using Power Automate.
• Undertake any other support and ad-hoc projects as assigned by DIT. 

WHO YOU ARE: 

• Current student or recent graduate in IT, Computer Science, Information Systems, or related fields. 
• Familiarity with Microsoft 365 ecosystem, and basic troubleshooting. 
• Strong communication skills – both verbal and written. 
• Self-motivated, organised, and willing to learn.

BONUS SKILLS (NICE TO HAVE): 

• Experience with user research or UI/UX design principles. 
• Exposure to tools like SharePoint, Power BI, Notion, Figma, or data dashboards. 
• Interest in social impact, youth development, or community engagement.