ICT Support Consultant

As an ICT support consultant, you are responsible for maintaining the ICT infrastructure for all our global offices. You also provide support for all our colleagues working at the office, from home, or at customer locations. Your scope covers hardware for both users and client systems, software, mobile device management, and asset management.

You are responsible for:

• Setting up and supporting our software development and consultancy environment’s ICT landscape including laptops, desktops, iPhones, printers, video conference systems, and collaboration platforms.
• Setting up and supporting a large variety of laptop and server software suites such as Office 365, client security with virus scanning and mobile device management, and asset management.
• Solving internal support requests triggered by our ticketing system.
• Providing assistance in ICT projects, such as the definition of new hardware and software standards and deployment methods and support in automation tracks.
• Building networks, both within our company and with our external suppliers.