KAM | Beauty - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

Join Jumia as a Key Account Manager and become a key driver of our explosive growth in the Beauty & Personal Care sector across Africa's most dynamic markets. This is more than a role – it's your gateway to executive leadership, with our top performers fast-tracked to Chief Commercial Officer, Managing Director, and Category Director positions across the Jumia Group.

It’s all about impact. Your Impact: You'll be the strategic architect behind partnerships with Africa's most prestigious beauty brands, working directly with C-suite executives while gaining unprecedented exposure to Jumia's senior leadership team, including our CEOs and Managing Directors.

What you will be doing

• Establish and maintain strategic relationships with C-level executives and senior account managers from top beauty and personal care brands.
• Serve as the primary Jumia representative for key accounts within the beauty ecosystem, working alongside the CCO and Head of Beauty.
• Develop and execute comprehensive account strategies to drive sales growth and maximize revenue within assigned categories.
• Lead high-stakes negotiations and finalize partnership agreements ensuring mutual value creation.
• Collaborate with sales and marketing teams to design and implement targeted promotional campaigns and category-specific initiatives.
• Analyze market data, sales performance, and industry trends to identify growth opportunities and strategic improvements.
• Monitor and report on key performance indicators including sales metrics, inventory management, and customer satisfaction levels.
• Coordinate with cross-functional teams including merchandising, operations, and logistics to ensure seamless account management and order fulfillment.
• Provide exceptional client service and proactively address strategic concerns and operational challenges.
• Stay current with industry developments, competitive landscape, and consumer behavior trends within the beauty and personal care sector.

What we are looking for

• Industry Expertise: 3+ years of proven success in the Beauty & Personal Care industry.
• Market Intelligence: Deep understanding of African beauty market dynamics and key industry players and industry ecosystem.
• Strong analytical skills with proficiency in data analysis and market research.
• Advanced proficiency in MS Office Suite and Google Workspace tools.
• Experience with CRM and relationship management platforms.
• Proven track record in high-stakes commercial negotiations.
• Exceptional interpersonal and stakeholder management abilities.
• Strong leadership presence with ability to influence decision-making at senior levels.
• Demonstrated ability to thrive in fast-paced, competitive environments.
• Strategic thinking with strong commercial acumen.
• Excellence in project management and cross-functional collaboration.
• Results-oriented mindset with focus on achieving ambitious targets.
• Fluent in English and French, both written and spoken.

Shape the future of Beauty commerce across one of our most important markets in Africa. Join us in democratizing access to quality beauty products across the continent.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders