Specialist SRE - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

Jumia in Porto

At Jumia Porto Tech Center, we boast over 16 different nationalities. We have around 350 employees from several business areas, from IT, to Finance, to HR. The IT team represents 75% of it, so as you can see, we are a major tech company, and as a Tech company, we share an innovative spirit. At Jumia PTC, you will work with the most updated technologies and work methodologies. We are great fans of the Agile philosophy and we aim to keep things simple but smart. Also, for Jumia, technology relates to improvement for our world. We see technology as something we need to put purpose into. Our mission is to leverage technology to improve everyday life in Africa and we do it by delivering convenient and affordable online services to consumers, helping them fulfill basic everyday needs. And while we’re present in Africa, we get to take the African economy online, helping small and large businesses grow and reach new consumers. This is what drives our day-to-day decisions. :)

Ready to shape the future of African e-commerce? Champion system excellence at Jumia! We're seeking a Site Reliability Engineer to join our team in building and maintaining the robust infrastructure that powers Africa's e-commerce leader. Help us write the next chapter of digital innovation across the continent.

What you will be doing

• Design, build, and manage Kubernetes-based infrastructure, ensuring scalability, performance, and security
• Automate infrastructure provisioning and configuration using Terraform, Ansible, and Helm Charts
• Optimize CI/CD pipelines with GitHub Actions and ArgoCD to streamline software delivery
• Manage AWS cloud environments, ensuring cost efficiency, security, and performance optimization
• Develop and maintain scripts and automation tools using Python and Bash for operational efficiency
• Monitor, troubleshoot, and improve system reliability, reducing downtime and enhancing incident response
• Implement best practices in Infrastructure as Code (IaC), security, and DevOps methodologies
• Collaborate closely with development teams to support microservices and distributed applications
• Deliver well-constructed, explanatory technical documentation for architectures that we develop, and plan service integration, deployment automation and configuration management to business requirements within the infrastructure and Hadoop ecosystem
• Observe and provide feedback on the current state of the infrastructure, identify opportunities to improve resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks
• Be versed in cloud architecture, service integrations, and operational visibility on common cloud (AWS and Azure) platforms. Understanding ecosystem deployment options and how to automate them via API calls is a "plus".

What we are looking for

• 3+ years of experience in a DevOps, SRE, or Infrastructure role
• Ability to debug and optimize code and automate tasks
• Deep understanding of DevOps principles, system monitoring, logging, and security best practices
• Strong expertise in Kubernetes, including deployment, monitoring, and troubleshooting
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible
• Cloud-based solutions experiences such as Amazon AWS, Google Cloud, or Azure
• Hands-on experience with Helm Charts for managing Kubernetes applications
• Scripting and automation with Python and Bash
• Experience with CI/CD tools, including GitHub Actions and ArgoCD
• Ability to work under pressure, multitask effectively, and handle production incidents
• Strong problem-solving and troubleshooting skills
• Understands the concepts of public cloud Infrastructure 
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

The following points will make you stand out!

• Experience with technologies such as Docker, Hashicorp Vault
• Experience with messaging systems such as RabbitMQ and Kafka
• Experience with Prometheus, Grafana, Loki, or ELK for observability
• Experience with service meshes (e.g., Istio, Linkerd) and Kubernetes networking
• Operational knowledge of various data stores such as MongoDB, Postgres, Redis, MariaDB, and Elasticsearch.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders