Working Student (f/m/d) AI Sales Operations

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

At IONOS, we’re building a modern, AI-augmented sales operation - and we’re looking for a hands-on AI Sales Operations Specialist to help bring that vision to life. In this role, you'll partner closely with the Commercial Operations Lead to prototype and implement intelligent, AI-driven systems that improve how our sales team works. You’ll help automate repetitive workflows, build smart internal tools, and experiment with cutting-edge platforms like GPT, Make, Zapier, and LangChain. Your job is to turn friction into flow. You don’t need to be a data scientist - but you should be curious, resourceful, and unafraid to get your hands dirty with real tools. If you enjoy translating ideas into working systems, and want to be part of a team that's rethinking how sales gets done, this is your chance.

Responsibilities

• Prototype Intelligent Workflows: Design and build AI-powered automations that eliminate manual tasks - from lead enrichment and email drafting to meeting prep and reporting.
• Explore and Experiment: Use tools like GPT, Zapier, Make, LangChain, and AirOps. to build internal copilots, agents, and micro-tools for the sales team.
• Collaborate with Ops: Work side-by-side with the Commercial Operations Lead to align prototypes with business needs and roll them out in production.
• Enable the Team: Translate AI tools into intuitive workflows for non-technical users. Build light documentation and provide training when needed.
• Stay Ahead of the Curve: Research emerging AI platforms and evaluate their potential to enhance sales efficiency.

Qualifications

• A strong interest in AI, automation, and the future of work.
• Hands-on experience with no-code / low-code tools (Zapier, Make, Notion AI, Airtable, etc.).
• Familiarity with GPT-based platforms and prompt engineering basics.
• A builder mindset — you like testing, iterating, and creating usable systems.
• Clear communication skills and an ability to explain technical tools to non-technical users.
• Bonus: exposure to sales workflows or CRM tools (HubSpot, Salesforce).

What You’ll Get

• A playground to experiment with the latest AI tools — and implement them at scale.
• Real ownership over automation and internal tooling within a commercial team.
• Mentorship from experienced operators and visibility across sales leadership.
• A fast-growing environment where curiosity and initiative are valued.
• Room to grow into a more senior AI Ops or technical product role.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.