Team Leader

About ICG Medical: ICG Medical is a leading global healthcare recruiter focused on nurses (all specialties), midwives, and home care/healthcare workers. Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work and together we remain focused, grounded, and engaged in our service offering. The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. each delivers tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, and the USA with more office openings on the horizon.

Job Title: Team Leader - Travel
Location: Noida
Working hours: US Shift (with cab facilities both ways)

Job Summary:
As a Healthcare Recruiter - Team Lead, you will play a crucial role in our mission to source nurses across various specialties, midwives, and home care/healthcare workers. If you have a passion for delivering exceptional customer service, working in a fast-paced environment, and making a positive impact in the healthcare industry, this role is perfect for you.

Responsibilities:
✅ Handling inbound/outbound calls
✅ Interact with customers/clients through phone or e-mail and managing all queries, requests and complaints
✅ Permanent/Contract placements of Doctors/Physicians/Specialists
✅ Sourcing of new clients/business
✅ To assist and provide the highest standard of customer care
✅ Achieving daily/ weekly and monthly KPI’s and hours target.
✅ Supervising a small Team

Qualifications:
🧰 US Healthcare experience is incredibly beneficial
🧰 Excellent communications skills.
🧰 Committed to a high level of service delivery for clients and candidates.
🧰 Dedicated and reliable with strong attention to detail.
🧰 Team Leader experience/Senior Recruitment of 2-4 Years
🧰 Applicants with a strong desire to work in a fast paced, high energy and vibrant environment.
🧰 Ambitious, financially driven and talented communicators who are capable of delivering excellent customer service in a target driven role.
🧰 Due to the hours of work, your own vehicle will be required

We offer a very competitive salary package, including commission/incentives, along with opportunities for professional growth and development within our global organization. We look forward to hearing from you!
If this sounds like a good fit for you, please reach out