Booker/Healthcare Scheduler

Job Title: Healthcare Scheduler
Location: Noida, India

About ICG Medical: ICG Medical is a leading global healthcare recruiter focused on nurses (all specialties), midwives, and home care/healthcare workers. Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work and together we remain focused, grounded, and engaged in our service offering. The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. each delivers tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, and the USA with more office openings on the horizon.

Job Summary: As a Healthcare Scheduler for Greenstaff USA, you will play a vital role in ensuring the seamless placement of qualified healthcare professionals into various healthcare facilities. You will be responsible for coordinating and scheduling shifts, maintaining accurate records, and fostering positive relationships with both clients and healthcare professionals.

 Responsibilities:
 Engaging with candidates regarding the position and comprehending their requirements.
 Acting as the primary point of contact for candidates once the sourcing phase concludes.
 Redirecting candidates to the appropriate teams in case of any issues.
 Assessing candidates' availability to facilitate timely shift allocation upon clearance.
 Collecting monthly availability from candidates and communicating available shifts.
 Submitting booking requests to clients based on candidates' availability.
 Ensuring accurate shift updates on the VMS and ATS.
 Providing replacement candidates in the event of shift cancellations.
 Liaising with BD if there are no active positions in a specific region.
 Addressing any issues related to payroll or benefits.
 Assisting the credentialing team with communication if any compliance requirements are nearing expiration.
 Cultivating and maintaining strong relationships with healthcare professionals, ensuring their satisfaction and promptly addressing any concerns.

Qualifications, Experience and Skills:
 Excellent verbal communication and writing skills are a must.
 Committed to a high level of service delivery for clients and candidates.
 Grad/UG with a minimum of 1+ Year of Healthcare Recruitment experience is a must.
 Candidate should be comfortable to work in US shifts.

At ICG Medical, we value innovation, collaboration, and excellence. Joining our team means being part of a dynamic environment where your
contributions make a significant impact. We offer competitive compensation, opportunities for professional growth, and a supportive work culture.