Outbound Agent

Growe welcomes those who are excited to:

• Initiate outbound calls to potential and existing customers to promote our products and services;

• Conduct follow-ups to re-engage inactive users and encourage continued platform use;

• Support marketing campaigns by contacting target segments based on campaign objectives;

• Provide accurate product information, handle objections, and answer inquiries effectively;

• Collect customer feedback to inform future product and communication strategies;

• Track call outcomes and maintain detailed records in the CRM system;

• Meet and exceed daily, weekly, and monthly performance targets;

• Collaborate with Customer Support and Marketing teams to align messaging and improve outreach strategies;

• Handle sensitive customer situations with professionalism and escalate when necessary;

• Participate in training sessions and regular meetings to stay updated on product features and communication techniques.

We need your professional experience:

• Experience in an outbound call center, telesales, or customer engagement role;

• Familiarity with CRM systems and call-tracking tools;

• Proven ability to meet KPIs and sales targets in a fast-paced environment;

• Understanding of customer lifecycle and communication best practices.

We appreciate if you have those personal features:

• Strong verbal communication and persuasion skills;

• Empathy and patience when handling different customer types;

• Self-motivation and a goal-oriented mindset;

• Flexibility to adapt to changing scripts and campaign priorities;

• Resilience and persistence in high-volume calling environments.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.