Inside Sales and Customer Success Representative (Germany or Switzerland)

Constructor is an all-in-one platform for education and research. With expertise in machine intelligence and data science, Constructor is built to cater to the needs of schools, higher education, corporate training, alternative credentials, and professional sports, offering solutions for teaching and administration, learning and research. 

From infrastructure to applications, Constructor elevates learning experiences, empowers educators, and drives research breakthroughs.

Our headquarter is situated in Switzerland. Also we have entities in Germany, Bulgaria, Serbia, Turkey, and Singapore.

Our department for schools has been developing learning programs for basic skills in reading, writing and math since over 15 years. You would join a passionate team of scientists, technologists and teachers united by their efforts to enable educators through advanced technology to deliver the most effective education possible.

We are looking for an Inside Sales and Customer Success Representative focused on Constructor’s Schools product portfolio for DACH.

• More info about the product: https://constructor.tech/solutions/schools 

Duties & Responsibilities:

• Administrative support in marketing and sales activities
• Make sure customers onboard successfully and check usage regularly
• Answering customer questions and educating customers on Constructor for Schools services by telephone and mail
• Getting in touch with customers for administrative enquiries
• Qualifying inbound leads and generating new sales opportunities through direct sales and referrals.
• Reporting on dedicated KPIs to management on activities

Qualifications & Experience:

• You possess Native German and fluent English communication skills, written and verbal (other languages in addition would be highly valued)
• You have experience working with End-to-End Users, developing business relations with existing and new customers
• You have 3 years of experience in Sales and/or Customer Success in the SaaS industry
• Learning and education industry experience would be a bonus
• You show assertiveness, perseverance, and rhetorical skills
• You possess high digital competencies (excel, adobe, power point…)
• You are proactive, flexible and fast learning while cultivating a growth mindset
• You are self-motivated, act independently and are comfortable with ambiguity

What We Offer

Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organization where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.