Data Analytics Manager

Data Analytics Manager

We’re looking for a Data Analytics Manager to join our Analytics function here at ClearScore. We offer a hybrid work model, granting you the flexibility to work remotely and with flexible working hours. You'll be required to be in our London office (located in Vauxhall) only two days per week. Analytics plays a central role in what we do, from using insights derived from bureau data to help users to improve their credit scores and their finances, to helping our partners to manage credit risk and offer the best products to our users.

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

Working in the UK Analytics team, you will play a key role supporting both the commercial and product teams in monitoring and reporting on business performance, helping them to run experiments, improve UX, and monetisation, as well as supporting the leadership team in developing the overall strategy.

What you'll be doing:

• Line management of one direct report
• Delivering insights to ClearScore and its lending partners derived from user data, open banking data and bureau data, that solve business problems
• Reporting regularly on business performance
• Proactively recommending analysis we should focus on, in order to achieve our strategy
• Hands on analysis using a range of data approaches
• Presenting analysis to stakeholders, enabling them to understand what the data means and what action we should take
• Working with analytical peers to improve our data capabilities
• Driving a “data first” mentality with stakeholders to ensure that they are tracking the right data and interpreting it correctly

Skills we'd love you to have:

• You have experience in a commercial or credit & lending environment
• You have experience in delivering strategic analytics
• Ability to plan and prioritise workload across yourself and your team
• You are excited about the power of data in decisioning and how it can empower users
• You think about users, not just numbers, understanding the key drivers of engagement.
• You don't necessarily have to be an expert in data science methods, but having a grasp of when to utilize these methods to address a business challenge as opposed to employing bespoke analytics would be highly advantageous.
• You are highly collaborative and want to partner closely with stakeholders
• Any experience in management/mentoring, with a desire to learn more, and enjoy helping your direct report grow and thrive.
• You enjoy helping non-analysts to put data at the heart of what they do – through A/B testing, use of analytical tools such as Amplitude, or training others to carry out their own analysis.
• Aptitude and passion for statistics/mathematics: the majority of our analysts have good degrees in STEM subjects or Economics; however we are looking for aptitude rather than education.
• You must know SQL, as well as data visualisation and code automation tools (Python is a plus)
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you, as an individual, can thrive.
• You can synthesise information into clear and logical presentations.
• You want to learn as much as possible.
• A desire to contribute to our culture.

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.