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Inside Systems Engineer

San Jose, Costa Rica

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps 
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.


 

The Veeam Inside Systems Engineer collaborates closely with sales teams, providing expertise to inform, educate, and influence end users, partners, and internal teams about our products and technologies. Responsibilities include effectively presenting Veeam messaging and sharing technical expertise with various decision-makers.

Responsibilities:

  • Deliver engaging customer presentations and demonstrations in both live and virtual settings.
  • Collaborate with customers and partners to translate business objectives into technical requirements.
  • Conduct remote configuration reviews with customers.
  • Independently consult with customer base to provide technical expertise on data protection.
  • Maintain close coordination with internal teams, including Support and Licensing.
  • Manage accounts at a technical level to support upsell and cross-selling.
  • Participate and support technical sales cycles for successful customer outcomes.
  • Thrive in a fast-paced territory, continuously adapting to meet market and customer demands.
  • Organize work efficiently, utilizing tools like Salesforce.com for processes, customer information, and technical notes.
  • Demonstrate excellent written and oral communication skills while establishing and maintaining strong business relationships.
  • Ability to Transform a product-based selling to customer-centric problem-solving
  • Map technical requirements to business outcomes/impact 

Qualifications:

  • Minimum of 2-4 years of experience in solution sales, technical presales, post-sales, or technical support.
  • Industry-based expertise in data protection technologies.
  • Experience in storage, networking, and cloud technologies.
  • Proficiency in key technologies, including VMware vSphere, Microsoft Hyper-V, AHV, RHV, Windows Server, Microsoft SQL Server, Microsoft 365, AWS, Azure, Google Cloud  Platform, and other enterprise applications.
  • Proven ability to work independently in dynamic environments, demonstrating high energy, motivation, and quick adaptability to new technologies.
  • Ability to simplify complex technical concepts for clear communication.
  • Time management skills.
  • Aptitude for fast learning
  • Beneficial but not required: experience with Linux and containerization (K8s)

#LI-CC1


Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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Veeam is committed to fostering diversity, equity, and inclusion within our organization. To help us measure the effectiveness of our diversity efforts and ensure equal opportunities for all applicants, we invite you to voluntarily disclose the following information.

Please note, all information provided will be kept confidential, anonymized and is not accessible by our hiring team.  Your privacy and data protection matter to us, and we are dedicated to upholding the highest standards of compliance with all relevant regulations.

By sharing this information, you contribute to our goal of representing the diversity of society and talent pools, enabling us to better understand and serve our customers and communities.

Thank you for helping Veeam create a more inclusive workplace!

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