Operations Trader
It’s an exciting time to join us! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.
What you'll be doing:
- Conduct thorough research and validation of entity data using both internal and external data sources;
- Accurately input event results into our system to ensure timely client payouts;
- Promptly and accurately settle markets and resolve discrepancies as required;
- Engage in the manual resettlement of events due to discrepancies between provided feeds and our internal rules;
- Address customer service inquiries and resolve issues independently or in collaboration with senior staff and the offer team;
- Generate incident reports for potential regulatory complaints and provide additional information as needed;
- Proactively communicate with the offer team about customer requests for adding events or special markets;
- Conduct regular checks and manage sports fixtures across various platforms, ensuring accuracy and synchronization with associated data feeds;
- Monitor and adjust pre-match feeds, templates, and print offerings to ensure consistency and quality across all platforms;
- Work closely with providers and developers to manage and resolve fixture-related issues;
- Regularly update and maintain the accuracy of event information, ensuring comprehensive coverage of all relevant sports events.
- Has excellent written and verbal communication skills in English and Greek;
- Has passion for sports and knowledge about sports;
- Is a keen learner and always striving to improve;
- Has proven experience in sportsbook operations or a similar role;
- Has strong analytical skills and attention to detail;
- Has excellent communication and interpersonal skills;
- Is able to work independently and as part of a team;
- Is proficient in using sports betting platforms and tools, such as Bet Radar.
Please provide your CV in ENGLISH.
About us
We are a global technology company dedicated to building the future of entertainment and fan-centric experiences.
With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams.
Shaping the future of play
At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play.
Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities.
Global recognition and standards
The company’s long-term strategy is supported by world-class investors. In 2019, Blackstone, the world’s largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion.
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
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