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Engineering Manager - Payments

New York, New York, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is hiring an Engineering Manager to lead a critical Payments team responsible for building and operating the systems that power how millions of fans buy and sell tickets globally. This team sits at the core of StubHub’s marketplace, owning highly available, secure, and scalable payment flows that directly impact conversion, trust, revenue, and regulatory compliance.

This is a hands-on technical leadership role for someone who can balance people leadership with strong architectural judgment, operational excellence, and close partnership with Product, Risk, Finance, and Legal. You’ll be accountable for delivering resilient systems, developing engineers, and continuously raising the bar on reliability, velocity, and engineering craft.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

Why This Role Matters:

Payments is one of the most business-critical surfaces at StubHub. Your team owns the systems that enable checkout, payouts, fraud mitigation, and global expansion across a high-volume, high-stakes environment where correctness and uptime are non-negotiable. You’ll operate at meaningful scale, make architectural decisions with real financial impact, and help shape how StubHub evolves its payments platform to support new products, markets, and growth initiatives.

This is a high-visibility role with executive exposure and real ownership. If you enjoy leading teams through complex technical challenges, care deeply about operational rigor, and want to build systems where engineering decisions directly translate to revenue and customer trust, this role is for you.

What You’ll Do: 

  • Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value. 
  • Lead through execution: Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked. 
  • Raise the bar on talent density: Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level. 
  • Promote data-driven decisions: Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates. 
  • Own technical quality: Champion system design, code quality, reliability, and long-term maintainability across your domain. 
  • Foster team health: Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability. 
  • Partner across the business: Collaborate with Product, Design, and Data to align on priorities, coordinate dependencies, and deliver business-critical initiatives. 

What Success Looks Like: 

  • Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance). 
  • On-time, high-quality delivery of initiatives tied to company objectives. 
  • Clear evidence of team growth, engagement, and performance. 
  • Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction). 
  • A strong pipeline of internal talent and a team that continuously improves its impact-per-head over time. 

What We’re Looking For: 

  • 7+ years of engineering experience, including technical ownership of production systems and business-critical software. 
  • 2+ years of people leadership experience, with a track record of hiring and developing high-performing teams. 
  • Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar). 
  • Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor. 
  • Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines. 
  • Comfortable giving and receiving candid feedback, and modeling it for others. 
What We Offer:
  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
  • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range

$300,000 - $400,000 USD

About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 
 
For California Residents: California Job Applicant Privacy Notice found here
 
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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