Back to jobs
New

Software Engineer I - Marketplace Operations (New Grad)

New York, New York, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

At StubHub, we’re not just selling tickets; we’re elevating the entire live event experience. Whether it’s a user’s first concert or their hundredth festival, StubHub is there from the discovery to the encore. Fans and promoters alike turn to us for the safest, most convenient ticketing service, and our engineers make it all happen. 

This role is designed for new graduates who want hands-on production experience, strong mentorship, and exposure to modern engineering practices, including AI-assisted development and GenAI tools such as Claude, in a collaborative team environment. You’ll work closely with Senior Engineers, and SDE IIs, contributing meaningful code while growing your technical skills. 

 Location: Hybrid (3 days in office/2 days remote) - New York, NY 

About the Team:

Business Operations owns the post-purchase journey for fans through three core teams: Marketplace Operations, Active Support, and Fulfillment. The Marketplace Operations team earns and protects fan trust by delivering the best ticket inventory worldwide. We’re obsessively customer-focused, constantly experimenting to make buying and selling tickets seamless and reliable. 

Marketplace Ops owns the bottom of the funnel, everything after a transaction, where trust is built or broken. From refunds and payments to shipping extensions and replacements, we build the systems that back every order. Our engineers tackle 0 to 1 initiatives at massive scale, designing resilient, high-performance architecture and driving ideas from concept to delivery, directly impacting millions of fans worldwide. 

What You'll Do:

Invent new ways fans experience tickets using Agentic AI 

  • Integrate AI into engineering at scale, leveraging Claude AI, OpenAI to supercharge workflows, writing code, brainstorming designs, running Q&A agents, generating test plans, drafting PRs, and more. 
  • Experiment with next-generation AI and voice tech. Explore reasoning models, real-time voice APIs, and other emerging tools to push the boundaries of what engineering can do. 

Shape the future of live events at massive scale 

  • Build the technological backbone of our marketplace, connecting millions of fans to the experiences they love. 

Own 0 to 1 initiatives and scale them globally 

  • Design and ship systems that are fast, resilient, and anticipate user needs before they even arise. 

Why You'll Love This Team:

  • Ownership & Impact: Tackle complex, high-impact problems, own projects end-to-end, and build tools that enable millions of fans and internal users to have seamless, reliable experiences. 
  • AI-First Product Direction: Develop real-world AI-enabled features that go beyond demos, powering meaningful workflows and automation. 
  • Collaborative Engineering Culture: Work with thoughtful engineers across experience levels in an environment that values clarity, craftsmanship, and shared ownership. 

What You've Done:

  • Recent graduate or software engineer with up to ~1 year of experience (including internships, co-ops, or substantial academic projects). 
  • Strong understanding of computer science fundamentals, including data structures and algorithms. 
  • Basic experience building or consuming APIs and experience working with LLM frameworks and AI Platforms such as Anthropic or ChatGPT either in school or on side projects. 

What We Offer:

  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
  • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range

$120,000 - $150,000 USD

About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 
 
For California Residents: California Job Applicant Privacy Notice found here
 
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Create a Job Alert

Interested in building your career at StubHub? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
By submitting this application, I affirm that all statements and information provided in my application, resume, and any supporting documents are accurate and truthful to the best of my knowledge. I understand that any falsification, misrepresentation, or omission may result in disqualification from the hiring process or termination if employed. *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in StubHub’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.