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Software Engineer II - AI-Powered Consumer Experiences

New York, New York, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is seeking a Software Engineer II to join a new engineering team building AI-powered consumer experiences that will shape the next evolution of our marketplace.

This team is focused on reimagining how fans discover, evaluate, and purchase live events using AI-native capabilities embedded directly into our platform. Rather than layering AI onto existing workflows, we are building intelligent systems and modern application architectures that enable dynamic, adaptive, and highly personalized user journeys.

This is a highly hands-on, fullstack role for engineers who enjoy building new systems from the ground up, moving quickly from prototype to production, and solving complex technical problems at scale.

You’ll work on foundational AI-driven capabilities that power real consumer experiences used by millions of fans globally.

Location: Hybrid (3 days in office/2 days remote) – New York, NY
 
About the team: 

This team sits within our Consumer App Foundations organization and operates at the intersection of AI, platform engineering, and consumer product innovation.

We partner closely with product, design, data science, and infrastructure teams to:

  • Build intelligent consumer-facing systems
  • Develop scalable services supporting AI-driven workflows
  • Rapidly prototype and validate new interaction models
  • Embed experimentation deeply into the product lifecycle
  • Deliver production-ready AI experiences at marketplace scale

We operate with a startup mindset inside a global consumer platform.

What You'll Do:

  • Design, build, test, deploy, and maintain fullstack systems powering AI-driven consumer features
  • Develop scalable backend services and APIs that support intelligent workflows
  • Build responsive frontend interfaces using modern frameworks (React, TypeScript)
  • Integrate AI/ML services into production environments with a focus on reliability and performance
  • Collaborate closely with product and design to iterate on early-stage ideas
  • Participate in rapid experimentation and data-driven iteration cycles
  • Debug production systems and continuously improve system quality

What You've Done:

  • 3-5 years of professional experience in software development 
  • Experience building and shipping fullstack applications using modern frontend frameworks (React, JavaScript/TypeScript) and backend technologies (C#, Java, Python, or similar)
  • Strong understanding of APIs, distributed systems, and service dependencies
  • Experience working on consumer-facing products at scale
  • Comfortable operating in ambiguous, fast-evolving environments
  • Proven ownership of projects from development through production

Nice to have: 

  • Experience integrating AI or ML-powered systems into real-world applications
  • Exposure to experimentation frameworks or feature flagging systems
  • Experience building personalization, recommendation, or automation features
  • Marketplace or high-scale consumer product experience
What We Offer:
  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
  • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range

$165,000 - $200,000 USD

About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 
 
For California Residents: California Job Applicant Privacy Notice found here
 
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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