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Platform Operations Associate, Accounts

Jakarta, Jakarta, Indonesia

What You Will Do

  • Handle onboarding processes for individual international clients.
  • Review and verify personal documentation to ensure compliance with acceptance standards.
  • Work closely with Fraud, Customer Support, and Compliance teams to deliver a smooth onboarding experience while maintaining regulatory compliance.
  • Carry out account setup tasks, including bank account verification, configuring fee structures, and whitelisting blockchain addresses.
  • Provide support to internal teams on various account management-related activities.

What We Are Looking For

  • Minimum 1 year of experience in KYC/KYB, compliance, or legal roles within the financial services or a related industry.
  • Proficient in both English and Bahasa Indonesia (written and spoken).
  • Open to joining on a 6-month contract basis.

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