Office Manager

Who we are

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.

About the role

We are seeking an organized, proactive, and highly efficient Office Manager to join Moniepoint UK. The Office Manager will ensure the smooth running of our UK office, playing a pivotal role in supporting day-to-day operations, maintaining office organization, and fostering a positive work environment. This position is ideal for someone with strong multitasking skills, a positive attitude, and experience in office administration.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Key Responsibilities 

• Office Management:
• Oversee the general office environment, ensuring cleanliness, orderliness, and organization.
• Coordinate with building management, vendors, and contractors to manage office services (e.g., maintenance, cleaning, utilities).
• Maintain office supplies by anticipating needs, ordering, and ensuring the timely delivery of stock.
• Manage office equipment (printers, computers, etc.) and troubleshoot minor issues.
• Administrative Support:
• Provide administrative support to senior management, including scheduling meetings, managing calendars, and coordinating travel arrangements.
• Assist with document preparation, reports, presentations, and correspondence.
• Handle incoming and outgoing mail, couriers, and deliveries.
• Human Resources Support:
• Assist HR with onboarding new employees by preparing workstations, welcoming new hires, and ensuring a smooth onboarding experience.
• Maintain and update office policies as necessary.
• Act as a liaison for staff and help foster a positive and productive office culture.
• Event Planning:
• Organize office events, meetings, and team-building activities.
• Coordinate internal meetings, including booking meeting rooms, organizing catering, and preparing materials.
• Health & Safety:
• Ensure compliance with health and safety regulations, conducting regular checks and arranging necessary training for staff.
• Serve as a point of contact for emergency procedures and coordinate office safety drills.
• Financial Support:
• Track office-related expenses, prepare reports, and assist with budget management.
• Assist in liaising with finance for invoice processing, petty cash management, and expense claims.

Requirements

• Experience: Minimum of 3-5 years of office management, administrative, or operations experience in a similar role, preferably within a fast-paced and growing company.
• Education: Bachelor’s degree in Business Administration, Office Management, or a related field (or equivalent experience).

Skills

• A proactive attitude and the ability to anticipate office needs.
• Experience working in a technology-driven environment is a plus.
• Ability to maintain confidentiality and handle sensitive information.
• Positive and approachable demeanor, fostering a collaborative work culture.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and other administrative tools.
• Experience using office management software and systems is a plus.
• High attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

What we can offer you

• Culture - We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension and health benefits.

What to expect in the hiring process

• A preliminary phone call with one of our recruiters.
• A panel technical interview with existing Chief Operations Officer