Back to jobs
New

Business Lead, Field Verification

Lagos, Nigeria

Who we are

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.

About the role

The Business Lead, Field Verification will be responsible for designing, managing, and scaling Moniepoint’s end-to-end field verification operations for loan customers. This role ensures that customer and business information is accurately verified, risks are mitigated, and the loans business continues to grow sustainably.

The ideal candidate is a strong operator with experience leading field teams at scale, balancing efficiency with compliance, and leveraging technology for operational excellence.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Key Responsibilities 

Strategy & Leadership

  • Define and execute the overall strategy for customer and business field verification within the Loans Department.
  • Lead, coach, and develop a distributed team of field verification officers, supervisors, and regional leads.
  • Drive process improvements to ensure scalable, efficient, and compliant field verification.

Operational Excellence

  • Oversee field verification of loan applicants, guarantors, and businesses across Nigeria.
  • Implement technology-driven verification tools (geo-tagging, mobile apps, photo capture, digital checklists).
  • Monitor verification turnaround times, accuracy rates, and efficiency KPIs.
  • Manage relationships with third-party verification partners, where applicable.

 

Risk & Compliance

  • Partner with Risk, Compliance, and Credit teams to ensure field verification processes meet CBN regulatory standards and internal policies.
  • Identify fraud red flags and escalate appropriately to safeguard loan portfolio quality.
  • Ensure consistent documentation and audit readiness.

Stakeholder Management

  • Collaborate with Credit, Risk, Operations, and Product teams to align verification practices with business needs.
  • Provide insights from field operations to influence credit policy and product design.
  • Serve as the point of accountability for verification-related matters in the Loans Department.

Requirements

  • Bachelor’s degree in Business, Finance, Risk Management, or related field; MBA or professional certification is a plus.
  • Minimum 7–10 years’ experience in credit risk operations, field verification, or related functions, ideally in fintech, banking, or microfinance.
  • Proven track record of leading large field or distributed teams across multiple regions.
  • Strong understanding of loan underwriting, KYC/AML, and regulatory compliance.
  • Operationally excellent with experience in process design, execution, and improvement.
  • Tech-savvy; comfortable leveraging digital tools to manage and scale field operations.
  • Excellent leadership, problem-solving, and communication skills.

Why join us?

  • Be part of one of Africa’s fastest-growing fintech companies.
  • Lead a mission-critical function with direct impact on Moniepoint’s lending success.
  • Opportunity to scale field operations nationwide with cutting-edge tools and processes.
  • Competitive compensation and benefits.

Create a Job Alert

Interested in building your career at Moniepoint? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Education

Select...
Select...
Select...

Select...

Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy

Select...
Select...
Select...

Help Us Support Diversity at Moniepoint

At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team

Select...