Team Leader (RET/TSI)

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Who we’re looking for

Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who wants to help creators, local businesses, and organizations find more success online.

TEAM LEADER

Qualifications:

• Education or training in Computer Science, IT or equivalent experience

• Must have at least three (3) years related supervisory experience

• Experience in handling telesales and retention LOB an advantage

• Knowledge in Website Development, Webhosting and Wordpress Content Management System is an advantage

• Excellent English Communication Skills

• Ability to communicate effectively with team members and managers of all levels

• Ability to demonstrate innovation and good problem-solving skills when making decisions

• Ability to remain calm and professional in all circumstances.

• Highly Motivated and Target Driven

• Willing to work on shifting schedules

• Willing to start ASAP

Job and Company Highlights

• Competitive salary + bonuses

• Generous paid time off

• Healthcare and Life Insurance Coverages on day 1

• Above industry standard company and statutory benefits

• Monthly and Quarterly Engagement Activities

• Work-Life Balance

• Training and Development

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.