Partner Support Specialist

Banking is moving out of banks and becoming a part of customers’ daily digital lives. Inbank’s financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 420+ people working across our offices in Estonia, Latvia, Lithuania, Poland and the Czech Republic.

Due to our growth ambitions, we seek a talented Partner Support Specialist to join our Vilnius office. 

This position is a maternity leave replacement (temporary employment contract).

In this position, you’ll support our sales team, cooperate with partners regarding different sales procedures, and ensure up-to-date information on our systems. If you enjoy working with people, have an eye for details and are interested in sales, join our professional team.

What will you be doing?

• Providing the highest sales support experience to our merchant partners and our sales team.
• Onboarding our partners by introducing systems, creating profiles, users and payment options.
• Preparing and drafting cooperation contracts with our partners.
• Preparing monthly sales reports and reviews of bonus payments.
• Advising, visiting and training partners regarding our products and services if needed.
• Collaborating closely with different stakeholders and providing accurate information regarding our products.

Ideally, you would have: 

• 2-3 years of previous work experience as a Sales (Support) Assistant, Insurance Assistant or similar.
• Analytical and problem-solving skills with strong attention to detail.
• Excellent time management skills and the ability to work on multiple projects simultaneously.
• Interest in understanding sales processes and ability to work with various stakeholders.
• Advanced user of Microsoft Office with expertise in Excel.
• Strong communication skills in written and spoken Lithuanian and English.

Our offer to you:

• Salary in the range of 1800-2300€ gross based on experience.
• Hybrid working model, providing flexibility and work-life balance.
• Stimulating and enjoyable work environment, fostering creativity and collaboration.
• Health insurance or access to the Stebby app.
• Dedicated learning and development budget.
• A comfortable, pet-friendly office in Vilnius is designed to create a conducive work environment for all team members.

At Inbank we strive to have an inclusive and diverse working environment, so we welcome you to apply even if you do not match all the points here but think you would do well.

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