Product Operations Manager

Vertice was launched in 2022 to build a new way to manage SaaS and cloud spend. One that’s fair, totally transparent, and designed for modern businesses. Today, Vertice manages over $3.4 billion in spend for hundreds of customers in over 30 countries. We are headquartered in London with offices in New York, Brno, Sydney, Johannesburg and Singapore.

And we’re just getting started. Founded by successful serial entrepreneurs Roy Tuvey and Eldar Tuvey, Vertice has been on an incredible growth trajectory, with a remarkable 13X revenue growth in two years. Following our Series C investment round, we have secured over $100 million in funding from leading investors including Bessemer Venture Partners, 83North and Lakestar, and are expanding our reach across regions and product lines.

If you are ambitious, want to make an impact and be part of a highly talented and driven team, come and join us on this journey to build a new way to manage technology spend and simplify procurement.

About the role

You will be a newly set-up function that creates a bridge between Product, Engineering and Operations/ Go-to-Market teams. 

The Product Operation Manager will empower the Product team at Vertice to get closer to achieving our mission of enabling businesses to scale without friction, by providing cross-functional control, automating workflows and generating cost-savings. 

The role will focus on operations and project management – defining cross-functional processes and KPIs, designing and implementing effective product life-cycle methodologies and tools (for product prioritization, planning, execution and roll-out) to provide clear transparency within Vertice, whilst also enabling our product & engineering teams to work more effectively with the go-to-market teams (CSM, Sales, Marketing) are in the loop.

Responsibilities: 

• You’ll envision, define, and execute on goals that set product up for continuous operational excellence
• You’ll collaborate with Product, Design, Engineering and Research teams to regularly identify process gaps, optimisation and other executional blockers so that each team member can do their best, most focused work possible. We work primarily in Slack, Jira, Confluence and Product-board
• You’ll proactively identify obstacles and opportunities, facilitate change, remove blockers, drive clear decision-making, and make iterative, evidence-based improvements to team processes
• You’ll increase transparency and trust across Vertice by driving communications and collaboration channels, including planning, roadmap reviews, budget retrospectives, and feedback sessions
• You’ll enable continuous improvement, ensuring learnings are captured, shared, and integrated
• You’ll possess a high-level of attention-to-detail, communication, and writing skills, and are excited to tackle problems of high-pace growing company changes
• Work with product team members to continuously define what ‘best practice’ or ‘good’ looks like in each area and help teams understand opportunities to improve
• Help foster cross-team collaboration and alignment; and bridge communication gaps from product to the the rest of Vertice

 

Skills & Experience:

• Excellent communication and cooperation skills across multiple functions and teams
• 3+ years experience in a combination of strategy and operations roles (strategy consulting, product operations/management project management or a discipline working closely with product)
• You have a good understanding of product frameworks and development lifecycle
• You’re a master when it comes to organization, planning and ensuring timely delivery of work 
• You have a track-record of making data driven decisions
• You take a problem driven approach, and are able to wrap your head around complex challenges to break them into smaller problems
• Experience working with product and engineering teams
• Consulting background is an advantage!

 

Why join Vertice?

• Be a part of a fast-growing, innovative startup that is changing the way businesses buy and sell SaaS
• Work with passionate and talented teams that value your contributions and expertise 
• Be part of a culture that promotes a growth mindset, transparency, collaboration, understanding and diversity 
• Share in our success with equity options

Final things to note:

Vertice is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Vertice’s privacy policy.

We like to deal directly with our candidates so no agencies please!

If you aren’t sure this job applies to you, feel free to send your CV to careers@vertice.one, and we’ll be happy to take a look and see
if you could be a good fit anywhere else in our business!

#LI-Hybrid