Project Manager | Business Analyst

About the company:

Softermii (https://www.softermii.com/) is an outsourcing/outstaffing company with more than 8 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.

We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more – we’re constantly growing.     

 

Every day we add new project to our portfolio in the following areas of expertise:

• Healthcare
• Real estate
• Livestream E-commerce
• Fintech (WealthTech, Capital Trading)
• Real Time Communications (RTC)

 

In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (https://www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization

(https://www.softermii.com/solutions/apartmii)

 

Company’s mission:

Softermii: Succeed Without (L) imitations

We will turn any idea into a valuable product.

 

Our plans as a company:

We want to move from a regular outsourcing business to an ecosystem of outsourcing, education and product development companies.

 

Type of cooperation: Full-time/remote

📲Project:

A platform on AWS that receives PDFs of medical reports and processes them to generate, for each report of a specific patient, a chatbot with videos and messages. This chatbot will allow the patient to learn more about their results.

⚡️Your responsibilities will be:

As a Business Analyst:

-Thoroughly understand customer and user needs to offer solutions better than the customer imagined.

- Accept other people's ideas when they are better.

- Understand technical and budgetary constraints to offer feasible solutions.

- Document decisions concisely and clearly.

- Communicate directly with the customer, clarify and formalize requirements.

- Verify requirements with various stakeholders to ensure they meet business needs.

- Develop and communicate clear visions of the products aligned with overall business goals and objectives.

- Create, prioritize, and maintain product backlogs to ensure they reflect the evolving needs of the products.

- Define acceptance criteria and user stories outlining desired outcomes and functionalities of the products.

- Facilitate communication, provide progress updates, gather feedback, and manage expectations to ensure alignment.

- Manage a team of up to 5-7 people, plan tasks and releases.

- Develop realistic and achievable project schedules and constantly monitor their implementation.

- Have a basic understanding of how databases work and are organized.

- Understand the basic principles of technologies and architectures used in the project for effective communication with technical teams.

As a Project Manager:

- Launch new projects, including kick-offs with the client and team, and create a communication plan.

- Transfer project information from the sales office to Heads of Offices.

- Facilitate the determination of team members for projects with Heads of Offices.

- Create job descriptions for new positions.

- Make hiring decisions.

- Train necessary technical and soft skills for the project team.

- Achieve project KPIs.

- Manage the project budget, considering resource costs, obligations, and expense forecasting.

- Understand basic principles of Project Management, including Team Composition, PNL, Time Tracking, and Reporting.

- Solve problems related to the team and customer.

- Effectively respond to changes in project requirements and the business environment.

- Offer new ideas and methods to improve product efficiency and competitiveness.

- Build and maintain relationships with clients.

- Handle customer upsale opportunities.

- Ensure backlogs are refined and updated.

- Monitor project schedules and implementation.

- Provide progress updates and gather feedback to keep everyone on the same page.

 

🗞Our requirements to you:

- 2+ years of experience as PM/BA in an outsourcing company. 

- Upper intermediate / Advanced English level.

As a Business Analyst:

- Experience in building roadmaps, charts, and reports for project visualization and management.

- Data visualization skills to build mockups, wireframes, use case diagrams, prototypes, etc.

- Knowledge and experience with Agile, Scrum, and Kanban methodologies.

- Ability to use project management tools and wiki systems to organize and document information.

- Strong communication skills to interact with various project stakeholders.

- Experience and understanding of pre-sale process.

- Project scope decomposition preparation.

- Project scope estimation.

- Strong experience in User Stories preparation, Acceptance Criteria documentation, and approval with the client.

- Change Requests management.

- Strong understanding of business flows, processes, and purpose.

- Experience in UI/UX design review based on prepared requirements and correction of them.

- Ability to simplify solutions when clients try to bring complex requirements for the project.

- Risk management.

 

As a Project Manager:

- Launch of a new project: kick-off with the client and team, communication plan, etc.

- Transfer the information about the project (received from the sales office) to Heads of Offices.

- Facilitate the determination of team members for projects with Heads of Offices.

- Creation of job descriptions for new positions.

- Decision-making on hiring.

- Achieving project KPIs.

- Training necessary technical and soft skills for the project team.

- Problem-solving on the project (team, customer).

- Customer upsale.

- Building relationships with clients.

You can be part of the following team: Fullstack Lead, 2 Fullstack Devs, QA, DevOps (part-time), PM/BA.

Tools we use: Jira, Confluence, Git, Figma

👨‍💻Who will you have the opportunity to meet during the hiring process (stages):
Call, HR, Tech, Final.

What we can offer you:

1. We have stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals. 
2. You will have enough independence to make decisions that can affect not only the project but also the work of the company.
3. We are a team of like-minded experts who create interesting products during working hours, and enjoy spending free time together.
4. Do you like to learn something new in your profession or do you want to improve your English? We will be happy to pay 50% of the cost of courses/conferences/speaking clubs.
5. Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders.
6. Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus.
7. And what if you want to relax? Then we have 21 working days off.
8. What if you are feeling bad? You can take 5 sick leaves a year.
9. Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children's drawings to the front.
10. And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways.

 

A little more information that you may find useful:

• our adaptation period lasts 3 months, this period of time is enough for us to understand each other better;
• there is a performance review after each year of our collaboration where we use a skills map to track your growth;
• we really have no boundaries in the truest sense of the word – we have flexible working day, remote or office is up to you.

 

Of course, we have a referral bonus system. So if you have a friend who likes our job opening, you can give us their telegram contact, and we in turn will thank you with a bonus if we start working with them!