Data & Compliance Operations Specialist (Protected categories under Italian Law 68/99)- Fixed Term (12 months)

Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 6.5 million customers buy online and in-store, empowering 8,000+ merchants (online and in-store) to give their customers magical shopping experiences. 

Being only 3 years old didn’t stop us from becoming a unicorn 🦄 We have raised over $700mln and we did this thanks to a team built around our 4 core values: #MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.

This is where your magic happens. If you love it, Scalapay it ♥

The Role

We are looking for a Data & Compliance Operations Specialist to join our Operations  team and play a crucial role in ensuring the accuracy, consistency, and compliance of our merchant and customer data. This role involves KYC verification, data entry, and operational support, contributing to the smooth onboarding and management of our merchants while ensuring compliance with regulatory standards.

As part of the Merchant Operations team, you will be responsible for reviewing and validating KYC documents, inputting and managing critical data, and collaborating with internal teams to address any discrepancies or improvements. Your work will directly impact Scalapay’s commitment to operational excellence and high compliance standards as a regulated payment institution.

This position is reserved for candidates belonging to protected categories under Italian Law 68/99. We are committed to building an inclusive workplace that values diversity and supports the growth of all team members.

Key Responsibilities

• KYC Verification & Data Entry: Review, validate, and process KYC documents from merchants and customers, ensuring compliance with regulatory requirements.
• Merchant Support & After Sales: Assist merchants throughout the onboarding process and provide post-integration support to ensure smooth operations.
• Database Management & Reporting: Maintain and update KYC databases, generating reports to track compliance status and identify areas for improvement.
• Risk & Compliance Support: Provide accurate data to assist in risk assessments and KYC decision-making.
• Collaboration Across Teams: Work closely with Sales, Compliance, Legal, and Operations teams to resolve KYC-related issues and support business needs.
  
  

You’ll be Great for this Role if:

• Have an economic degree, high school diploma, or equivalent.
• Have 1-2 years of experience in a regulated entity or data entry roles.
• Are fluent in Italian and English (additional languages like French or Spanish are a plus).
• Are highly detail-oriented and organized, with the ability to work accurately under pressure.
• Have strong communication skills, both verbal and written, and enjoy teamwork.
• Are comfortable working with Office suites and databases and quick to learn new tools.
• Are proactive, adaptable, and eager to learn, with a problem-solving mindset.

Hiring process

1. A quick chat with one of our Talent Acquisition team members
2. A first interview with the Hiring Manager to deep dive into your experiences and better understand your motivation
3. A short case study to test your hard skills, that will be debriefed with a panel of future internal stakeholders
4. A final chat with Simone Mancini (our CEO) to see if you’ll fit into our culture

Want to learn more? Don't hesitate to explore our Careers website, our LinkedIn and Glassdoor pages. 

Pro tip: send your CV in English 😉

Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.

We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.