Account Manager

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly:our network, our partners, ourselves.

If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact, and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. We’re looking for people who see challenges as puzzles, not problems, thrive in fast-growing, high-energy environments, want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get freedom, ownership, and responsibility. The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible.

Don’t stop reading, the best part’s coming up 👇🏼

How You’ll Shape Our Story:

As a Partnership Success Coordinator, you will hold a key role as you will create the Partnership Success department for Powerdot Belgium. This is a dynamic role with a wide range of responsibilities:

• Creating the processes, KPI’s and routines of the department that you will create and own
• Ensuring the satisfaction of signed clients by working closely with the Operations team.
• Driving client adoption of our tools and solutions to integrate seamlessly with their retail activities: integration with loyalty programs, cross-promotions, and temporary marketing operations at the charging stations to drive in-store traffic.
• Designing and launching special campaigns on the charging stations in connection with retailer client events.
• Maximizing our Net Promoter Score among clients.
• Gathering client feedback to inform our product roadmap and commercial messaging.
• Automating the above processes wherever possible.
• Identifying underperforming sites and proposing initiatives to increase usage, either collaboratively with partners or independently.

Business development:

• Expanding our network by identifying sites where additional charging stations could be installed and negotiating extension contracts at existing locations.
• Turning existing clients into ambassadors for prospective clients. 
• Coordinating with the rest of the Business Development team to support the achievement of commercial growth objectives.
  

This Is About You, Not Us 🫵🏼:

• You are fluent in FR + NL + EN
• Holds a Master’s degree in Business, Engineering, Communication or an equivalent field.
• Has 1–3 years of experience, ideally in customer success management within a high-growth B2B scale-up.
• Possesses excellent written and verbal communication skills, able to succinctly report progress, potential obstacles, and commercially explain our value proposition to clients.
• Highly organized with a strong sense of priorities.
• Pragmatic, able to avoid getting lost in details and quickly find simple solutions to problems.
• Entrepreneurial mindset, with the autonomy and independence to make important decisions quickly.
• Rigorous and methodical, able to analyze the performance of initiatives and draw actionable conclusions.
• Comfortable engaging with clients and enjoys client-facing interactions.
• Excellent stress management, particularly in challenging client situations.
• Strong commercial acumen, creativity, and a drive to propose innovative and relevant solutions to clients.
• Able to understand our business plan and growth and profitability levers as an investment fund, while also comprehending retailer businesses to offer tailored solutions.
• Passionate about sustainable mobility and eager to conquer a rapidly growing market with a disruptive value proposition. Experience in electric mobility is a plus, but not required, we will provide ramp-up support if needed.

The Kind of Energy We’re Looking For:

• We’re not into titles, egos, or corporate buzzwords. We’re into people who make things happen.
• You lead and listen. Whether you’re steering the ship or rowing alongside the crew, you bring others with you and keep communication wide open.
• You own your stuff. You don’t wait for instructions: you see an opportunity, grab it, and make it better than anyone expected.
• You’ve got a green heartbeat. Sustainability isn’t just cool, it’s core. You care about doing work that leaves the world a little better than you found it.
• You balance hustle with humanity. You love the buzz of in-person teamwork, but you also know when to recharge (pun totally intended 🔋).
• You grow on purpose. You’re hungry to learn, to stretch, and to build something meaningful, not just rack up LinkedIn bullet points.

How you'll be Powered up?

• 🏥 Private health insurance coverage
• 💪🏼 Gym membership to help you stay active
• ⏰ Flexible working hours: you own your time
• 🌍 Annual offsite where we celebrate the year’s achievements and spend quality time together (this year we went to Algarve, Portugal!)
• 🤝🏼 Regular team-building events with your local teammates
• 📚 English Training as English is our language used to connect with all markets and teams
• 🍩 Free office snacks and unlimited coffee & Meal allowance for every worked day
• ⚡️Special discounts for charging your electric vehicle

🧑‍🧑‍🧒‍🧒 Our Promise To You

The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally.