Customer Care 1 year Internship - Polish & English Speaker

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly:our network, our partners, ourselves.

If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact, and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. We’re looking for people who see challenges as puzzles, not problems, thrive in fast-growing, high-energy environments, want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get freedom, ownership, and responsibility. The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible.

Don’t stop reading, the best part’s coming up 👇🏼

Internship details:

• Languages: Polish and English speakers (both mandatory!) / Portuguese, Spanish or French (nice-to-have)
• Location: Lisbon
• Contract Type: Internship - until 31th Dec 2026
• Salary: 920EUR gross monthly + 10.20 per/ day of meal allowance paid by Coverflex
• Working hours: 7-hour shifts between 7 AM and 12 AM (Portuguese time), with two consecutive days off per week.

How You’ll Shape Our Story:

Key Responsibilities during the Internship:

• Assist customers via multiple channels: calls, emails and more
• Investigate and resolve issues by identifying root causes and solutions
• Monitor our charging network and act quickly to address any incidents
• Master various tools and knowledge bases to provide excellent support
• Communicate effectively with internal teams and external partners

This Is About You, Not Us 🫵🏼:

• Languages: Fluency in Polish and English (written and spoken), other languages like Portuguese, Spanish, or French are a big plus!
• Empathy: You understand and care about the user experience
• Communication: Excellent written and verbal skills, adaptable to various channels
• Proactive Attitude: You work well independently in a fast-moving environment
• Passion for Sustainability: Enthusiasm for electric mobility is a strong advantage
• Location: Based in Lisbon or willing to relocate. Must be flexible to work rotating shifts.

The Kind of Energy We’re Looking For:

• We’re not into titles, egos, or corporate buzzwords. We’re into people who make things happen.
• You lead and listen. Whether you’re steering the ship or rowing alongside the crew, you bring others with you and keep communication wide open.
• You own your stuff. You don’t wait for instructions: you see an opportunity, grab it, and make it better than anyone expected.
• You’ve got a green heartbeat. Sustainability isn’t just cool, it’s core. You care about doing work that leaves the world a little better than you found it.
• You balance hustle with humanity. You love the buzz of in-person teamwork, but you also know when to recharge (pun totally intended 🔋).
• You grow on purpose. You’re hungry to learn, to stretch, and to build something meaningful, not just rack up LinkedIn bullet points.

How you'll be Powered up?

• Free office snacks and unlimited coffee & Meal allowance for every worked day
• Hands-on experience in a dynamic, multi-country operation.
• A chance to develop professional communication and problem-solving skills in both English and Polish (Spanish, French and Portuguese are a plus).
• Insight into the growing electric mobility sector.
• Possibility to turn into a Full-Time contract

🧑‍🧑‍🧒‍🧒 Our Promise To You

The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally.