Product Manager

Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. 

Optimove is looking for a talented Product Manager to join our Product Management team, working with our native marketing execution channels. The ideal candidate will have strong data and analytics orientation and will thrive in a fast-paced and innovative development environment, that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

Responsibilities

• Communicate directly with customers and users via calls, emails and online forums to discover potential product ideas, and collect feedback on released features.
• Collaborate with sales, marketing, customer success, data science, operations and professional services to understand the needs and challenges of existing and potential customers and translate these into product requirements.
• Create User Stories for new features and for improvements to existing features, based on thorough understanding of the user needs and on feedback from customers and stakeholders.
• Collaborate with UX designers to combine functional requirements with great designs.
• Collaborate daily with the R&D team, to provide context, clarity, and motivation, communicate the requirements, verify correct implementation, prioritize and provide solutions to challenges and difficulties in real time.
• Collaborate with diverse teams across the organization to drive the adoption of new products and features ensuring there is a clear go-to-market plan developed in tandem with Product Marketing
• Collect, analyse and present usage analytics to measure and improve the product.
• Contribute to high level product design activities, road mapping and brainstorming with the rest of the product team (product managers, UX designers)
• Stay current with industry knowledge of best practices for product management and UX

Requirements

The ideal candidate must have:

• At least 2 years of experience as a Product Manager for B2B SaaS web/mobile applications, with multiple paying customers
• Demonstrated ability to identify and understand customers’ business challenges and come up with creative solutions
• Ability to clearly articulate product requirements, provide “the big picture” context, associate them with business objectives and understand the trade-offs they require
• Experience working in Agile Scrum, and good understanding of the methodology and practices
• Fluent English with excellent communication skills (written and verbal)
• Strong technical knowledge required for effective collaboration with R&D
• Meticulous attention to detail
• Excellent people skills – be someone everyone loves working with

In addition, the candidate must be:

• Comfortable with multi-tasking and changes in priorities
• Independent, proactive, takes ownership and responsibility
• Smart, curious, self-learner and enthusiastic about product management and UX design
• Willing to occasionally travel abroad (usually up to 3 times a year)

Experience in any of the following will be of high value:

• B2B Multichannel Marketing Hubs or Marketing Automation/Orchestration products – significant advantage
• Domain expertise regarding one or more marketing channels (e.g. Email, SMS, Mobile Push)
• User research – including identifying user personas, prototyping, usability testing
• Collecting and analysing SaaS metrics