Head Office - Client Accountant

LRM Prime specialise in delivering exceptional residential management services to upscale residential and mixed-use developments, primarily in the prestigious heart of Central London. With unmatched expertise in managing prime and super-prime properties, we bring our clients' brands and values to life, offering bespoke solutions that elevate luxury living to the next level.

LRM Prime has identified a need for a dedicated service charge accountant to provide high quality support and management information to the finance director and the other key stakeholders on both a periodic and ad hoc basis in relation to two properties in Mayfair.  The successful candidate will have to evidence / display the following characteristics: 

•    working as part of a high-profile team 
•    working to agreed timetable / deadlines 
•    being able to complete tasks with a high degree of accuracy 
•    strong analytical review 

The successful candidate will be joining LRM Prime at an exciting time as the company continues to grow organically and to evaluate an acquisition growth strategy. 

Purpose and objectives of the role

The role of the client accountant is to take responsibility for and be accountable for maintaining an accurate and up to date set of financial records for the client portfolio they are assigned.  

It is important that the client accountant understands and meets both internal and externally set deadlines.  A client accountant will work closely with other members of the finance team and with the operations team to ensure that all information taken from the property management software is accurate and fully explainable.  Through these activities, the client accountant will work towards raising the financial awareness of Prime buildings they are assigned to.

This role requires a high level of attention to detail and a pro-active approach.  The key is ensuring that they keep their customers, whether internal or external, informed at all times and that the internal IT systems are accurate and up to date.

Main duties and responsibilities:

Financial Planning & Reporting
•    Preparation of budget packs and reviewing content with PRMs, General Managers (GMs), and clients throughout the budget process.
•    Standardising and maintaining a high level of client reporting, including the issuance of periodic (at least quarterly) financial reporting packs, as per management agreements.
•    Preparation of year-end audit packs to ETB stage; conducting reviews with PRMs and GMs, liaising with external auditors, and producing year-end service charge certificated accounts in line with statutory requirements and best practices.
•    Communication with clients upon issuing first drafts of year-end accounts.
•    Providing financial elements to pre-sales packs.
•    Collating, reconciling, and issuing financial information to new agents for lost schemes.

Banking, Reconciliation & Financial Controls
•    Reconciliation of all bank accounts related to the assigned portfolio on a monthly basis (by Working Day 10).
•    Reconciliation of site setup funds and maintenance of void accounts for new build clients.
•    Calculating and processing property-specific recharges (e.g., heating, water, etc.).
•    Maintaining ground rent funds and remitting ground rent statements and monies collected to landlords.
•    Updating accounts checklist with progress of budgets, accounts, periodic reporting, and other financial projects via MS Teams Planner or designated software.

Lease & Contract Management
•    Maintaining an understanding of the financial clauses within leases for the assigned portfolio.
•    Maintaining and updating PPMS contracts on the system; ensuring contracts are in place and bills are being received per monthly reviews.

System & Data Management
•    Updating Qube with basic, accurate property and financial information as required.

Stakeholder Communication & Collaboration
•    Responding to appropriate finance-related lessee queries.
•    Ensuring monthly financial review meetings are held with PRMs and GMs in line with internal KPI structures.
Compliance & Safety
•    Assist with the delivery and support of the Building Safety Act 2022 where appropriate, ensuring that buildings are safe and feel safe for all stakeholders.

Professional Development & Administrative Tasks
•    Keep up to date with current internal company procedures.
•    Maintain an awareness of self-development needs and engage in training where applicable.
•    Undertake any additional reasonable requests not listed above.

Reporting requirements are:
•    Monthly completion of healthy finance matrix, issued to line manager (as per client’s requirements).
•    Report monthly to line manager on troublesome matters and workload
•    Report to appropriate member line manager the status of all external client reporting on an as requested basis

EEO Statement

We are an equal opportunities employer and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of age, disability gender, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We celebrate diversity and strive to ensure that everyone is treated fairly, with respect, and has access to equal opportunities throughout their career with us.